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IT Associates PT. Accenture Manila (Luzon)
Program, design and maintain software applications Support analysis, implementation of technology solutions based on client requirements Identify and solve system issues
/ IT SUPPORT/HELPDESKabout 19 hours ago
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IT Support PrimeStaff Management Services Pte. Ltd. Singapore (Singapore)SGD 3,000 - 4,000
Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges. Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues. Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution. Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
/ IT SUPPORT/HELPDESKabout 19 hours ago
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IT Support PT. Rindang Sakti Persada Jakarta Utara (Jakarta)
Manage and ensure the smooth operation of the company's internal computer network. Handle the installation, configuration, and maintenance of hardware and software. Perform troubleshooting and repairs on hardware and software. Conduct regular data backups and maintain server system security. Manage internet connectivity and monitor its stability. Manage, update, and maintain the company's website. Provide technical support to employees regarding the use of devices and software. Identify and resolve technical issues quickly.
/ IT SUPPORT/HELPDESKabout 13 hours ago
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IT Engineer PrimeStaff Management Services Pte. Ltd. Singapore (Singapore)SGD 2,200 - 2,600
Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service requests related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involved in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
/ IT SUPPORT/HELPDESKabout 2 days ago
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IT Helpdesk & Support Operation Manager PT. Abhimata Persada Jakarta Pusat (Jakarta)
Coordinate and maintain relationships with internal resources and third parties/vendors for the flawless business or projects execution. Coordinate with client to take detailed ordering briefs and clarify specific requirements of each activities or incidents. Manage project or business operations 24/7 by monitoring incident, handling complaint, as well as resolving issues. Resolve project conflicts, manage the relationship with the clients and all stakeholders. Assist in the definition of scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Interacting with executives and project team/resources to understand requirements, workflows, business process model and expectations. Ensure that all activities or incidents are delivered on time, within scope and comply with service level agreement. Create and maintain comprehensive project documentation include : spreadsheets, diagram and process maps to document needs.
/ IT SUPPORT/HELPDESKabout 2 days ago
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IT Support PT. Quinos Pos Teknologi Jakarta Barat (Jakarta)
Mampu bekerja di bawah tekanan dan dalam tim. Memiliki kemampuan komunikasi yang baik dan sopan. Bersikap profesional, ramah, dan bertanggung jawab. Teliti, disiplin, dan memiliki inisiatif tinggi.
/ IT SUPPORT/HELPDESKabout 2 days ago
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Staff IT (Technical Support) PT. Balina Agung Perkasa Jakarta (Jakarta)IDR 4,500,000 - 5,500,000
Memastikan komputer dan aplikasi yang digunakan oleh pengguna beroperasi dan berjalan sebagaimana mestinya. Memahami kerja switch, router dan perangkat IT yang lain. Memahami dasar jaringan dan topologi komputer dan telephone. Memahami dan menguasai installasi aplikasi pendukung pekerjaan pengguna. Merawat dan menjaga asset perusahaan.
/ IT SUPPORT/HELPDESKabout 2 days ago
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Service Desk Engineer Satellite Office Solutions Manila (Luzon)
Provide advanced technical support for hardware, software, and network issues Ensure timely resolution of incidents and service requests, adhering to SLAs Collaborate with clients to understand their IT needs and provide tailored solutions Troubleshoot and resolve escalated technical problems Assist with the deployment, configuration, and management of IT infrastructure Proficient in desktop operating systems, particularly Microsoft Windows and macOS
/ IT SUPPORT/HELPDESKabout 3 days ago
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Senior Technician Curtin University Malaysia Sarawak (Sarawak)MYR 2,600 - 3,900
The incumbent will support, document, monitor, configure, and administer the ICT hardware. The incumbent will perform installation, preventive maintenance, troubleshooting and configuration of computer-related hardware and software. The incumbent is to assist with assessing and supporting the hardware of classroom presentation technologies (projection systems). The incumbent is expected to provide high-quality, efficient, proactive and reactive technical maintenance support services as an extension of the helpdesk. The incumbent is to manage and guide ICT Hardware Maintenance Support assistants/technicians. The incumbent is responsible for the coordination of ICT equipment movement and ICT equipment rollout projects and provides technical support across the campus. The incumbent needs to work closely with both external suppliers and end users to resolve issues to ensure movement/rollout is smooth. The incumbent is to provide assistance to faculty, staff, and students on the use of hardware. The incumbent is responsible for the inventory of hardware assets (not including network equipment), location when moved, and any particular maintenance or setup issues. The incumbent is to gather, research, and communicate pricing on computer hardware not including network equipment.
/ IT SUPPORT/HELPDESKabout 3 days ago
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IT Support Engineer BGC Group Pte Ltd Singapore (Singapore)
Provide day-to-day support for desktops, laptops, and peripheral devices, ensuring high levels of customer satisfaction. Troubleshoot hardware and software issues, including installations, configurations, and upgrades. Maintain and monitor endpoint devices for optimal performance and reliability.
/ IT SUPPORT/HELPDESKabout 3 days ago