IT Support

(Staff)
SGD 3,000 - 4,000
8 Eu Tong Sen St, #19-98/99 The Central, Singapore 059818
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges. Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues. Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution. Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
REQUIREMENT

Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred. Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming. Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry. Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred. Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed. Excellent analytical and problem-solving skills to address complex technical issues effectively. Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential. Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Strong verbal and written communication skills to interact with clients and colleagues effectively. Ability to work collaboratively within a team and manage tasks efficiently. Open to candidates without a logistics background but with a strong willingness to learn and adapt.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Singapore

GAMBARAN PERUSAHAAN

-

https://www.primestaff.com.sg/

20-50

Formal

English

Konsultan

6562223310

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 8 Eu Tong Sen St, #19-98/99 The Central, Singapore 059818