Admin Customer Service Mak Dian Browniezz Bogor (Jawa Barat)

about 3 years ago

Customer Service Online DAV Prosyar Bekasi (Jawa Barat)

Customer Service pada umumnya

about 3 years ago

Customer Service Emirates National Oil Company Dubai (Dubai)

1) Site Level: Responsible for correct data entry from Customers’ Documents. To ensure that the correct information required by RTA is also entered in the system for proper processing for testing and registration purpose. 2)Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. 3)Customer Service: To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts. 4)Site Image: To behave confidently and ensure the proper projection of company’s image to the customers. To keep the counter uncluttered and clean and to give top priority to the work, take short breaks and attend all site meetings. To maintain good relations with any RTA staff on duty.

about 3 years ago

Customer Service Officer Bank SinoPac Hong Kong (Hong Kong)

Respond to customers queries and requests via phone and email Confirm transaction instructions / applications with customers Handle and support customers to solve the internet banking service and data maintaining Prepare account opening documents for individual and corporate customers Responsible for Customer Due Diligence and KYC review Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements Assist team leader to monitor daily jobs efficiency and achievement all job duties

about 3 years ago

Customer Service Executive Brandt International Kuala Lumpur (Kuala Lumpur)

To be responsible and dedicated to all incoming telephone enquiries/e-mails / fax or e-service / social media/chats and cases from customers, problems and complaints relating to the Client’s products and services, with the objective of resolving issues as timely, providing First excellent contact resolution. To meet/exceed productivity and quality standards (eg: e-mail response time, quality call monitoring and customer satisfaction monitors). Respond to telephone/e-mails / fax or e-service/chat/messages/comment enquiries professionally, in compliance with all internal and Client’s policies and regulatory compliances at all times. Research required information using available resources follow through in a timely manner. Provide customers with accurate and precise product and service information. Drive and educate customers on online or web usage. Process orders and forms following standard procedures in a timely manner. Follow up and call-backs as promised, where necessary. Maintain records of telephonic interactions, orders and accounts according to standard procedures. To respond positively and openly to feedback from management, and put into practice advice on how to improve continuously. To escalate any queries or unresolved or priority issues that cannot be completed with the agreed procedure. To undertake any administration tasks delegated by the Team Lead or Operations Manager, during a low volume of work. Participation in team activities and regular team meetings, giving feedbacks and innovative ideas, on service and process improvements and make recommendations to the Team Lead. Undertake any other duties assigned by Management from time to time.

about 3 years ago

Customer Service Sykes Philippines Manila (Luzon)

Competitive salary, account-specific benefits and performance incentives Night differential and night shift allowances Paid sick and vacation leaves HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents Life Insurance Study Assistance Program Cool office spaces and employee-centric facilities Accessible locations Mentoring and development programs for career growth opportunities Exclusive discounts in partner establishments Company-sponsored interest clubs Employee engagement activities Volunteer programs SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

about 3 years ago

Call Center Sykes Philippines Manila (Luzon)

Competitive salary, account-specific benefits and performance incentives Night differential and night shift allowances Paid sick and vacation leaves HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents Life Insurance Study Assistance Program Cool office spaces and employee-centric facilities Accessible locations Mentoring and development programs for career growth opportunities Exclusive discounts in partner establishments Company-sponsored interest clubs Employee engagement activities Volunteer programs SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

about 3 years ago

Customer Service Flug Business Solutions Dubai (Dubai)

1) Attend inbound calls and answer queries of the customers. 2) Politely resolve and provide solutions to the customers. 3) Resolve customer complaints professionally. 4) Make outbound calls and coordinate with the team for scheduling. 5) Proactively manage the job responsibilities as assigned. Job Types: Full-time, Permanent Salary: AED3,000.00 - AED3,001.00 per month

about 3 years ago

Customer Service Agent Arab Center for Engineering Studies Dubai (Dubai)

Be responsible for offering a consistent and outstanding level of customer service Giving update to customer on their shipment using our dashboard Conflict resolution with customer if any issues appears Outbound call with driver ensuring they are carrying their delivery according to our standard as well as helping them when facing difficulties delivering the shipment Taking ownership and responsibility for identifying the customer’s needs using appropriate questioning, listening skills to offer appropriate solutions Working on a computer and using our in house systems to be able to provide the best customer service

about 3 years ago

Customer Service Executive Al Ghazi Contracting LLC Dubai (Dubai)

Act as first line of support to help the users online either by replying their inquiries or by escalating their complains to the Second Line of Support to resolve reported issues. Research the required information using the available / assigned resources and provide requested information to the customer as per the quality and service standard. Attend and respond the incoming calls as per the guidelines and quality standard. Record / enter customer information as per the standard operating procedure Process orders, forms and applications as per the standard operating procedure Provide customers with product or service information as per the service standard. Follow up customer calls if applicable as per the standard procedure and service level agreement Route / Re-direct calls to appropriate resource as per the standard operating procedure. Complete call logs as per standard operating procedure.

about 3 years ago