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  • Customer Service DHL Express (Malaysia) Sdn Bhd Kuala Lumpur (Kuala Lumpur)

    Provide excellent customer service experience through providing accurate information e.g. accurate transit time and demonstrating the “Can Do” ATTITUDE by going the extra mile for the customers Provide Value added services such as TDX and insurance in meeting customer ‘s need

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 3 days ago
  • Call Center Al Ghazi Contracting LLC Dubai (Dubai)

    Manage large amounts of incoming phone calls. Build sustainable relationships and trust with customer accounts through open and interactive communication. Generate sales leads Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Take the extra mile to engage customers. Follow communication procedures, guidelines and policies.

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

    Silahkan login atau daftar untuk melamar lowongan

    about 5 days ago
  • Customer Service Supervisor Al-Futtaim Dubai (Dubai)

    Strong Customer relations and team building skills Excellent Communication, problem solving and analytical skills Planning and organizing skills

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 3 minggus ago
  • Customer Service Executive Brecks Group Dubai (Dubai)

    Communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about products, pricing, and availability. Work with internal departments to meet customer’s needs. Data entry in various platforms.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 4 minggus ago
  • Customer Service KLA-Tencor Taipei (Northern Taiwan)

    • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 4 minggus ago
  • Customer Service DHL Taipei (Northern Taiwan)

    To ensure effective and accurate invoicing. To ensure special billing requests by customers are met, e.g. costing, shipper reference, etc. To retrieve invoices and/or airway bills on request and send to customers. To retrieve invoices and/or airway bills on request and send to overseas stations

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 4 minggus ago
  • Call Center Agent Al Ghazi Contracting LLC Dubai (Dubai)

    Answers inbound calls in a positive, professional manner. Updates the existing customer database with contact information and status of each customer and records and maintains all customer interactions in CRM database. Provides personalized customer service of the highest level and ensures full customer satisfaction by resolving issues expeditiously. Follows up on customer calls with clerical duties. Liaises with other departments to ensure customer calls are addressed within the time frames provided to the customer. Performs outbound calls to schedule appointments for Planned Preventative Maintenance, conducting Surveys and other ad-hoc tasks. Attends to internal and external customers' concerns via email and perform ad-hoc outbound activities. Analyzes the various parts of a problem properly and develops logical solutions. Uses best practice customer service techniques, walks side-by-side with customers as we solve their problems, exceeding their expectations. Uses sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicits feedback to improve service, and responds to requests for service/assistance. Ability to comprehend, capture as well as interpret basic customer information and provide accurate, valid and complete information by using the right methods/tools. Ability to work well as part of a team – to exhibit objectivity and be open-minded towards the ideas and views of others, gives and welcomes feedback, contributes to building team spirit, aids others in succeeding. Ability to adapt to change, meet the changing demands of the work environment, cope positively with any delays or other unexpected demands Dependability; to follow instructions as well as take responsibility for his/her actions and keep commitments. Ability to treat people with respect under all circumstances, instill trust in others and uphold the values of the organization.

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

    Silahkan login atau daftar untuk melamar lowongan

    about 1 month ago
  • Customer Service Assistant OOCL Philippines, Inc. Manila (Luzon)
    PHP 19,000 - 23,000

    • Prepare Import Entry & Internal Revenue Declaration for transaction under letter of credit • Responsible for the accuracy and correct tariff heading for import entries • Handle inquiries regarding customs regulatory and tariffs • Handle import and export regulatories • Compute duties and taxes • Monitor payments and assist F&A in account recievables • Ensure that all customers have credit line application • Ensure billing accuracy • Timeliness in dispatching billing/documents • Ensure accuracy of vessel departure report • Prepare truck reservation and loading monitoring • Communicate with customer and customs representative on the status of shipments • Up-sell and telemarket services offered by the company

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 1 month ago
  • Customer Service Administrator MLS Logistic Services Pte. Ltd. Singapore (Singapore)

    • Manage monthly principal service billings • Handle all incoming phone calls, emails, and faxes promptly and professionally. • Plan and coordinate daily deliveries and collections. • Process sales order, delivery notes, invoices, quotations, debit notes and credit notes. • Follow-up and respond promptly on customer backorders, contracts, enquires and requests. • Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues. • Ensure conformance to required Standard Operating Procedures. • Manage daily invoice scanning • Follow up with key customers on outstanding invoice payments. • Provide Administrative support, as and when required. • Act as backup for other team members, as and when required.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 1 month ago
  • Customer Service Executive Al Ghazi Contracting LLC Dubai (Dubai)

    Manage large amounts of incoming phone calls. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Meet personal/customer service team sales targets and call handling quotas. Keep records of customer interactions, process customer accounts and file documents. Take the extra mile to engage customers. Follow communication procedures, guidelines and policies.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

    Silahkan login atau daftar untuk melamar lowongan

    about 1 month ago