Cari Pekerjaan

Hasil Pencarian

  • Customer Service Yang Kee Logistics Pte Ltd Singapore (Singapore)

    Ensure prompt answering of calls and emails within YK's response guidelines. Ensure customers are able to reach / contact you via different media. Ensure accurate order fulfilment in accordance with SLA / SOP / YK's response guidelines Ensure accurate data upload to WMS and support inventory related activities Work cross functionally to provide accurate and complete information / feedback to customers in a timely manner Ensure customer's requirements are timely communicated to other department(s) with the right information. Follow up to ensure completeness of job(s). Ensure internal costings are checked and updated in billing summary. Process accurate billing to customers timely via NetSuite System Ensure monthly reports are updated and provided to the client on a timely basis Ensure customers’ objectives are met consistently. Capture and attend to customer's feedback (positive and negative) and update records in the system on actions taken Prepare to undertake project(s) as part of staff development Contribute suggestion(s) for process and safety improvement, etc

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

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    sekitar 2 bulan lalu
  • Customer Service Deliveroo Hong Kong (Hong Kong)

    Monitoring orders placed via Deliveroo up to completion Answering inbound calls from Customers/Corporate Customers/Riders/Restaurant Liaising with different teams to ensure orders run smoothly Providing feedback to relevant teams to help improve our customer experience Responding to customer requests via telecommunications Investigating and resolving customer complaints and queries

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 bulan lalu
  • Customer Experience Agoda Services Co., Ltd Bangkok (Bangkok)

    You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email). Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of self-service. Continuously identify work process improvements. Communicate to Team Leaders and (or) Manager. Perform office-based administrative duties whenever required. Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times. Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.Offer an attractive annual salary + Relocation support (above market rate) Provide a 5 day working week, any 5 day of the week Set up medical coverage (outpatient and inpatient) Provide 4 weeks’ comprehensive paid training Provide attractive staff discount - discounted hotel accommodation anywhere in the world! Leadership development International relocation opportunities are available! Dress code – smart and casual every day!

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

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    sekitar 3 bulan lalu
  • Customer Service FIRST BATAAN INTERNATIONAL GROUP INC. Manila (Luzon)

    Assist in Customer Accounts (Operates as Online Processor/ Online cashier transactions) Utilize the Company software to good efficiency in Handling Customer transactions. Work with Team Leader to ensure proper and correct information has been reported. Prepare and compile any reports needed Must be able to work on shift rotations. Maintains high level of confidentiality Communicate English clearly and concisely in both written and oral form Knowledge and proficiency in the use of technology (i.e. computer, word processing, database spreadsheets program Work independently and organized complex clerical tasks. Ability to be flexible and adaptable in a variety of situations Excellent copy editing and proofreading skills. Remain calm under trying circumstances and work with frequent interruptions. Maintain various organizational systems needed at the department. Maintain efficient office procedures and a system for keeping track of requested actions and reports Meet strict timelines and performs multiple task Work harmoniously with individuals and groups of employee Skill and knowledge in the operation, use and care of office equipment Accomplish work responsibilities with minimum supervision Knowledge and ability of record keeping methods, keyboarding. Knowledge of the functions of various parts of the assigned department Build up solid Knowledge about the Company and the product Data entering and processing Keen on details.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 bulan lalu
  • CS Mbelinger Store Yogyakarta (Yogyakarta)

    Mak. usia 26 Tahun Pendidikan Min SMU/SMK Menguasai komputer Pengalaman dibidangnya minimal 1 tahun Komunikatif, jujur, ramah, luwes Menguasai sistem administrasi Siap kerja sistem shift Penempatan Jogjakarta

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service PT VIP Plaza Jakarta (Jakarta)

    Reply any inquiry from marketplace customer Deal with customer either by call, email or livechat Coordinate with other departments while resolve customer complaints Manage administration

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service Officer Union Power Pte Ltd Singapore (Singapore)

    Manage inbound and outbound calls on electricity related enquiries and complaints Support frontline and backend customer service Facilitate the customer requests on application, contracting, billing, payment, feedback and disputes Ensure all service interaction with customers are recorded and updated in system Ensure escalations are registered and follow up within acceptable service standards Acquire multiple product knowledge to enhance ability to understand customer’s needs across different Union Energy Group’s products Handle ad hoc duties

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service Kimberly-Clark Kuala Lumpur (Kuala Lumpur)

    Assist Customer Service Manager in day-to-day operations, producing reports, training service coordinators, and managing Credit Note operations for Stocks Return. Manage and provide professional customer service in order to achieve a high level of customer satisfaction. Deliver and maintain high level of quality customer service level. Execute order fulfillment and process CN returns in an accurate and timely manner. This includes checking for stock availability and highlight OOS to related parties with the aim towards 100% order-fulfillment. Interface with 3rd party logistics provider and external customers including handling customer complaints, delivery schedule or cancellations. Ensure compliance with set policies, procedures and internal controls. Prepare daily / monthly service level-related reports checking, compilation and submission within agreed timeframe. Understanding SAP functionality, specifically OTC module. Good communication & interpersonal skills to manage both internal & external stakeholders. Good time management and efficient to ensure daily task completion. Knowledge and communication of customer's expectations Knowledge of the business and supply chain objectives.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service True Yoga Singapore (Singapore)

    Communicating with individuals from various walks of life. Assisting in answering of phone calls and attending to walk-in customers. Assisting in administrative and front-line duties as required. Maintaining cleanliness of the facilities by inspection. Liaising with equipment/laundry/cleanliness maintenance vendors for repairs etc. Able to commit to shift hours on a 5.5 days work week.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu
  • Customer Service HSBC Kuala Lumpur (Kuala Lumpur)

    By using the stipulated ON-Brand standards of greeting and attending to customer needs to create customer delight. By understanding customers’ needs and consistently delivering the appropriate and efficient services solutions. Support and actively participate in the various service initiatives to enhance customer satisfaction. Ensure timely completion and accurate recording of all services and sales activities. Support the Branch management team in proactive sales floor management to drive higher customer engagement. Update customers on HSBC products & services and leverage on service to prospect for sales referrals. Use the tracking systems for reporting. Educate the customer about alternate channels for ease of banking. Proactively close the sales for transactional products. Open new banking accounts with the adequate KYC requirement standard and 100% defects-free quality in the account opening documents. Proactively refer to the learning tools and information on the intranet for on-the-job learning and self-development. Actively participate in peer coaching session and other team level feedback sessions. Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators Ensure awareness of compliance requirements and implementation of Group Compliance Policy. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with Section 4 of the Group Operations FIM.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 bulan lalu