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  • Part Time Customer Service Mookie NEO SOHO Tangerang (Banten)
    IDR 0 - 4,000,000

    – Membalas pesan yang masuk dari customer online (Line, whatsapp, e-commerce) – Membantu packing sesuai dengan order yang masuk – Memastikan operasional berjalan lancar dan tidak ada complain dari customer

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 bulan lalu
  • Shipping Customer Service Officer AG Shipping Pte Ltd Singapore (Singapore)

    Liaise with Customers/Carriers and agents for import and export shipments Import/Export permit declaration and custom clearance Building business relationship with new customers and partners Proper documentation and summary for customers daily shipments

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 hari lalu
  • Call Center Executive Genavco Dubai (Dubai)

    Assist customers with all queries for products and resolve all billing uses and provide information on all product usage Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives while following call center “scripts” when handling different topics Monitor all calls and deal efficiently with all upset customers and angry callers and monitor the behavior of the same Administer all issues and recommend efficiently resolution within the required timeframe Maintain knowledge on updated fleet and company policy to provide assistance to all customers and maintain the confidentiality of all information according to data privacy requirement. Provide an optimal level of services to all customers through emails and manage all telephone communication with staff and customers; Perform all telephone tasks and providing callbacks and respond to all caller queries professionally Ability to organize and prioritize duties throughout the day. Completes call logs and call reports as necessary and updates them in the database Meet personal/team qualitative and quantitative targets Any other work assigned by the Line Manager(s) Liaise between customers and the Line Manager to ensure customer needs are resolved within the time frame

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

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    sekitar 2 minggu lalu
  • Customer Service Customer Connect Malaysia Kuala Lumpur (Kuala Lumpur)
    MYR 2,000 - 4,000

    Ability to learn on product/solution range and technical details through structured product training. Provide primary inbound for B2B organizations. Perform profiling, data validation and database contact acquisition. Ensure achievement of performance related KPIs Ability to create enhanced and recommends various solution available to support activities. Developing and maintaining over time a constructive and cooperative working relationships with customers. Maintain high level of customer satisfaction level whilst maintaining a professional and courteous manner always on the phone.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 minggu lalu
  • Customer Service Yintran Group Holdings Limited Hong Kong (Hong Kong)

    Liaise and collaborate with external business partners to implement marketing programs To handle customer enquiries and complaints through hotline, email and social media, and provide one-stop resolution; To maintain and develop good relationships with customers To follow the procedures and workflows with internal guidelines and regulatory requirement properly; To proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties; To assist on ad hoc assignment.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 minggu lalu
  • Customer Service Arrow Electronics, Inc Taipei (Northern Taiwan)

    Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing. Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 minggu lalu
  • Customer Service Tribecar Pte. Ltd. Singapore (Singapore)

    You will spend most of your time answering email enquiries from the public and members. Calls are usually handled by another department. When required, call our members to better understand their requests. When the need arises, help attend to online chat/social media requests. Support marketing efforts by making outbound calls.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 minggu lalu
  • Customer Care Deliveroo Dubai (Dubai)

    Allocate up to 50% of the time to service customer interactions resulting in proactively feeding-back any issues to the care team management and be ‘the voice of the customer’ Act as an escalation point for any complex or VIP type queries up to and including potential fraud. Support managers to facilitate the successful completion of the team's targets and performance goals Work with Google Sheets and/or Excel to continuously monitor the metrics of the team. Assist in training and developing new team members whilst providing constant support to the existing ones. Identify opportunities for continuous improvement and policy refinement within the department Assist the team with real-time management of contacts flowing into the care centre. Actively participate in team meetings, company activities and development opportunities

    CUSTOMER SERVICE / CALL CENTRE EXECUTIVE

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    sekitar 4 minggu lalu
  • Customer Services Assistant Confidential Singapore (Singapore)

    Providing quotes to incoming customers, co-ordination, accounts and follow up call Organising/dispatching sales appointments and workload Handling telephone enquiries and customer service Answering inbound customer calls relating to their insurance needs whilst providing exceptional service

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 bulan lalu
  • Customer Support Thermo Fisher Scientific Singapore (Singapore)

    Respond to sales inquiries, answering phone calls and support sales team. Capture and invoice customer orders. Monitor and update customer orders / delivery status. E-invoice submission thru email. To support sales activities locally and overseas includes distributor/dealer/reseller. To support all e-Portal activities (eg: Gebiz/Sesami/Ariba & etc) thru website not limited to. To provide monthly, quarterly and yearly reports for Key Account customer if required. To back up / support other CSE as and when required.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 bulan lalu