Telemarketing Manager PT. Otto Menara Globalindo Surabaya (Jawa Timur)

Plan monthly team forecast based on deal focus target of each team member Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management Arrange and lead daily telemarketing meeting in monitoring team members activity of the day Review and ensure sales quotation and sales contract are correctly created, sent to and returned from customers Monitor, report and deal with any issues related to customer complaints and feedbacks Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible Responsible to ensure team member understand and align with sales department and company OKR Provide and arrange training to team members in related to product knowledge and other skills needed for the job related Coordinate with service team in monitoring the completion of unit installation Coordinate with finance team in monitoring the customer payment progress Coordinate with sales admin in monitoring the creation of new sales contract and contract renewal Provide any needed support to team member during conference call with their customers Build up activities to motivate team members' spirits and align with company values Analyze daily team member progress and activity based on CRM report Report to Chief Business Officer and Head of Sales regarding OKR progress Able to analyze and provide forecast based on CRM data

sekitar 2 tahun lalu

Tele Sales PT. Tata Motors Distribusi Indonesia Jakarta Selatan (Jakarta)

sekitar 2 tahun lalu

Telesales RHB Banking Group Kuala Lumpur (Kuala Lumpur)

Responsible for initiating outbound sales to achieve given sales target

sekitar 2 tahun lalu

Telesales RHB Banking Group Kuala Lumpur (Kuala Lumpur)

Sales Management To achieve stipulated sales targets (daily) Ensure all leads assigned are completed by stipulated time line Ensure conversion rate/success rate of leads are within stipulated targets Service Management Maintain accurate customer inform

sekitar 2 tahun lalu

Telemarketing PT. Alistor Jaya Mandiri Jakarta Pusat (Jakarta)

Follow Up Customer atau menghubungi Customer / Client setiap hari menerima telpon yang bunyi Kunjungan ke Customer Membina hubungan baik dengan Customer Menawarkan Alat tulis kantor ke Customer, baik yang sudah Order, belum Order maupun yang sudah tidak pernah Order lagi Mendapatkan kembali Order dari Customer lama yang sudah tidak pernah order lagi Menambah Customer baru

sekitar 2 tahun lalu

Telemarketing PT. Karya Solusi Prima Sejahtera Jakarta (Jakarta)

Melakukan Outbound Call rutin yang terkait dengan retensi pelanggan & penawaran produk. Menanyakan performance teknis & non teknis pada outbound call dan menerima feedback dari pelanggan. Melakukan penawaran produk ke pelanggan melalui outbound call sesuai dengan program yang ditentukan. Melakukan pencatatan dan eskalasi berdasarkan hasil outbound call ke pihak terkait. Koordinasi dengan bagian terkait untuk mempercepat penanganan eskalasi dan status eskalasi. Mencatat setiap aktivitas yang dilakukan dalam case comment internal agar dapat digenerate saat.

sekitar 2 tahun lalu

Telemarketing PT. Muncul Group Jakarta Barat (Jakarta)

sekitar 2 tahun lalu

Telemarketing Citibank Taipei (Northern Taiwan)

Respond to inbound phone inquiries from Citi customers and resolve customer complaints and inquiries promptly and effectively in a friendly and respectful tone Execute the necessary processes, procedures and verbal conversations to effectively customize quotes and cross-sell a variety of products and services to existing customers Comply with company policies and procedures to consistently achieve performance goals Identify opportunities to cross-sell numerous products and services to customers Meet or exceed established sales goals Comply with strict laws and regulations on telesales practices in a complex sales environment Develop and maintain detailed knowledge of Citi policies, procedures and various services and products

sekitar 2 tahun lalu

Telemarketing PT. Sinar Mulia Makmur Jakarta Timur (Jakarta)

Memiliki komunikasi dan negosiasi yang baik. Mampu bekerja sama dengan team. Berpengalaman dalam dunia Telemarketing. Follow up calon klien baru dan lama. Mengelola database dan mengklasifikasi data klien dan calon klien. Menjelaskan berbagai produk perusahaan kepada calon klien.

sekitar 2 tahun lalu

Telesales PT. Teknologi Merlin Sejahtera Jakarta (Jakarta)

Meeting with management to discuss Telesales strategies Training new agent staff Writing sales scripts and customer answer sheets Implementing sales strategies Managing the telemarketing team and assisting junior staff Monitoring the daily performance team Prepared Daily and weekly report Ensure agent hit the KPI target

sekitar 2 tahun lalu