SAN Storage Engineer PT. Berca Hardayaperkasa Jakarta (Jakarta)

Melakukan preparation dan memastikan pelaksanaan berjalan dengan baik dan seksama terhapada support Project atau BAU Melakukan monitoring dan memastikan bahwa server dapat mensupport BAU (Business as Usual) dan project yang berimpact terhadap server, storage, dan surroundingnya Melakukan setup installation dan konfigurasi sebagai action plan apabila server/strorage mengalami corrupt atau terdapat perubahan yang menyebabkan server / storage rusak (Zoning, Create, LUN, Replikasi, dll) Mensupport proses BAU yang di request dari pihak User maupun IT sesuai dengan prosedur yang berlaku, terhadap perubahan apapun yang sudah disetujui Melakukan eskalasi ke Pimpinan Unit Kerja apabila ada problem terhadap Server / Storage Mensupport proses SDLC yang berlaku Mensupport pelaksanaan CM & PM pada Server / Storage PRD, DRC & UAT Mensupport dan analisa terkait problem solving bersama bagian-bagian terkait saat terjadi error atau failure system pada Server / Storage Mensupport pelaksanaan Switch OVER dan Switch Back sesuai prosedur

sekitar 3 minggu lalu

Telco & Electro PT. Hasnur Jaya Utama (Hasnur Group) Jakarta Selatan (Jakarta)

Setting the user's radio communication equipment according to the official frequency and area of use Carry out regular assessments of electrical installations Carry out regular assessments of lightning distribution installations Carry out installation/repair planning, supervise electrical configuration Carry out planning, installation/supervision, configuration and monitoring of communication networks Follow up on escalation reports related to electricity/PABX/radio

sekitar 3 minggu lalu

IT Governance PT. Nusantara Duta Solusindo Jakarta Selatan (Jakarta)

sekitar 3 minggu lalu

Software Technical Support PT. Hashmicro Solusi Indonesia Yogyakarta (Yogyakarta)

Assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions. Involved in the creation of new software and work closely with software engineers and development teams to identify and resolve potential issues in the development stage. Analyze all aspects of the software and make suggestions throughout the development phase to help avoid issues in the final product. Determine, review criticality and prioritize resolution of issues. Resolve cases and provide updates to customer Engage in the Knowledge Management process by creating and using materials. Guide clients to use self-help resources. Offer direct customer service and technical support to users through phone, email and in-person. Support clients to answer queries, locate information and review technical requirements. Record customer change requests and technical requirements. Record issues and solutions to troubleshoot guides.

sekitar 3 minggu lalu

Head of IT Operations Yayasan Bina Nusantara Surabaya (Jawa Timur)

Responsible in Planning Information Technology (IT) Operations section activities in accordance to School academic calendar Ensure daily effectiveness in providing IT operation support in related area. Create and propose, updating policy and procedure related to Information Technology (IT) Operations section activities Responsible for the effectiveness of the network coverage, system and application database in related area Responsible and ensure the Innovation and improvement in IT operational area Ensure quality service to the overall IT function in related area

sekitar 3 minggu lalu

IT TECH SUPPORT PT. Antilope Madju Puri Indah Jakarta Barat (Jakarta)

Handle troubleshoot to all IT asset related hardware/ software/ telecommunication/ networking Support day-to-day operations through ticketing helpdesk

sekitar 3 minggu lalu

DevOps Engineer Alodokter Jakarta Selatan (Jakarta)

Advice and apply best practices for infrastructure availability, security, operational excellence and efficiency. Deliver platform functionality can support product development and meet business requirements. Ensure the optimal resources of infrastructure can be delivered through the agile process to support the system/software development process by tightly engaging with Engineering Team. Such other duties as may be assigned by the company from time to time

sekitar 3 minggu lalu

IT Staff PT. Iconic Talent Indonesia Jakarta Utara (Jakarta)

sekitar 3 minggu lalu

Sales HORECA (B2B) PT. Rasaprima Sukses Makmur Jakarta Selatan (Jakarta)

Menawarkan dan menjual produk ke pasar B2B (Hotel, Restoran dan Catering/Kafe). Melakukan kunjungan harian ke pelanggan untuk mendapatkan PO (menerima pesanan). Melaksanakan strategi kolaborasi dengan pelanggan untuk produk custom atau maklon Menjaga hubungan baik dengan pelanggan (baru & lama). Menganalisis kebutuhan pelanggan dan memenuhi kebutuhan pelanggan. Bersemangat untuk mencapai target.

sekitar 3 minggu lalu

IT Service NCS Pte Ltd Singapore (Singapore)

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

sekitar 3 minggu lalu