IT Support Engineers Oaktree Consulting Singapore (Singapore)

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users on basic software, hardware and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers Works with vendor support contacts to resolve technical issues within the desktop environment Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment Customize desktop hardware to meet user specifications and site standards Provide VIP support (Preferred) Resolve and update incidents with in SLA and also update stakeholders for P1 cases

sekitar 3 tahun lalu

IT Support PT. Saba Indomedika Medan (Sumatera Utara)

Melakukan instalasi hardware atau software laboratorium di lokasi pelanggan sesuai ketentuan dan membuat berita acaranya. Membuat training penggunaan Software dan Hardware serta training troubleshooting ringan oleh pelanggan. Melakukan pemeliharaan berkala atas hardware atau software laboratorium yang dioperasikan oleh pelanggan dan laporan kunjungannya.

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

Staff IT PT. Industri Pembungkus Internasional Medan (Sumatera Utara)

Bertanggung jawab untuk memahami proses tiap departemen guna kelancaran pengembangan dan penerapan sistem komputer Melakukan perawatan dan pemeliharaan terhadap program-program yang ada Membantu tiap departemen terkait apabila ditentukan trouble/ masalah didalam menjalankan komputer Melakukan perawatan /service terhadap hardware dan program komputer Menciptakan suasana kerja yang komunikatif , konstruktif dan kondusif

sekitar 3 tahun lalu

IT Support Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Project Coordinator Hopewell Holdings Limited Hong Kong (Hong Kong)

IT Project Coordinator for a hotel and shopping mall pre-opening project; Organizing, attending, and participating in stakeholder meetings; Communicate with vendors and internal business units for project related matters; Gather and analyze user requirements; Preparation and update of project documentations; Monitoring and tracking of project plan, schedule, budget and expenditures. Escalate when necessary; Ensuring projects adhere to frameworks and all documentations are maintained appropriately for each project; Undertaking project tasks as required, including troubleshooting / working with vendors’ technical support team to troubleshoot technical issues.

sekitar 3 tahun lalu

Information Technology (IT) PT. Haeng Nam Sejahtera Indonesia Bogor (Jawa Barat)

Memastikan PABX bisa beroperasi secara normal Memastikan CCTV, Finger Print beroperasi dengan baik. Memastikan peralatan Network beoperasi dengan baik. Memastikan server terbebas dari virus, beroperasi dengan baik setiap hari. Memastikan Database dan Applikasi Personalia, Payroll, Accurate, TPM, Finger Print dapat beroperasi dengan baik. Memastikan tidak terjadi gangguan Internet, Email, Virus. Memastikan data terproteksi oleh password dan selalu terback up. Memastikan Program yang dibuat dapat dipakai dengan baik dan benar oleh user. Memastikan area 5R dijalankan dengan benar. Sofware development PHP, Visual basic mikrotik dan zimbra mail

sekitar 3 tahun lalu

IT Support Staff Pakuwon Group Yogyakarta (Yogyakarta)

Penempatan Yogyakarta & Solo, diutamakan berdomisili di Yogyakarta, Solo dan sekitarnya Menyediakan pelayanan teknis dalam hal desain jaringan, implementasi, operation, support, deployment, distribusi IT network system dan server Melakukan instalasi, maintenance dan evaluasi IT network system Merespon dan memberikan solusi secara cepat dan tepat terhadap setiap permasalahan yang ada Memberikan rekomendasi atau masukan yang berkaitan dengan pengembangan sistem dan teknologi informasi kepada atasan Memastikan kerahasiaan tentang sistem aplikasi perusahaan dan menjaga keamanan data yang terkandung di dalamnya

sekitar 3 tahun lalu

IT Officer PT. Rahamas Jaya Abadi Jakarta Selatan (Jakarta)

· Installing and configuring computer hardware, software, systems, networks, printers, and scanners · Monitoring and maintaining computer systems and networks · Responding on time to service issues and requests · Providing technical support across the company · Setting up accounts for new users · Repairing and replacing equipment as necessary · Testing new technologies

sekitar 3 tahun lalu

IT Support Shaw Holdings Pte. Ltd. Singapore (Singapore)

Install and configure computer hardware, software, system, network and accessories. Provide on-site technical support to staff in offices and operation sites. Monitor and maintain the Company’s computer system and network. Troubleshoot and repair faulty IT equipment or software. Set up IT account, equipment, and security access for new hires. Maintain and oversee renewal of IT asset, license, and documentation. Research and advise on suitable software and hardware for company use. Any other ad hoc duties assigned by supervisor or Management.

sekitar 3 tahun lalu