Service Engineer Schneider Electric Taipei (Northern Taiwan)

Performs on-site or in-house servicing, repair and/or installation of company products. This job may include any aspect of field support, and is not limited to system hardware and software, PC's and networking/wireless networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnostic mechanical, hardware, software and systems failures, sing established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis or product failure tends and service ability issues.

sekitar 3 tahun lalu

IT Support PT. Murni Solusindo Nusantara Jakarta Barat (Jakarta)

sekitar 3 tahun lalu

IT Support PT. Platindo Karya Prima Jakarta (Jakarta)

sekitar 3 tahun lalu

IT Support PT. Zyrexindo Mandiri Buana Jakarta Barat (Jakarta)

Melakukan pemasangan, pemantauan, evaluasi, dan perbaikan infrastruktur IT Menangani pengaduan troubleshooting berhubungan dengan infrastruktur IT Melakukan setting dan konfigurasi server

sekitar 3 tahun lalu

IT Support PT. Smart, Tbk Jakarta (Jakarta)

sekitar 3 tahun lalu

IT Support PT. Shigeru Deli Ika Jakarta Pusat (Jakarta)

Installing and configuring computer hardware, software, systems, networks, printers, and other IT devices Provide day to day support to ensure the smooth running of the computers, network devices, printers, scanner as well as end users’ requirements Troubleshoot and resolve application issues, maintain and update technical support documentation Handle asset management and maintain inventory Maximizing network performance through ongoing monitoring and troubleshooting Configuring firewalls, routing and switching to maximize network efficiency and security

sekitar 3 tahun lalu

IT Support PT. Surya Dermato Medica Labs Jakarta (Jakarta)

Manage & and monitor all installed operating system, office applications, antivirus and networking (LAN/WAN/Internet) including proxy firewall & email Maintain and monitor all network, security and computer systems to meet the organization’s current & future requirements Managing in IT Infrastructure in order to support the company’s operation Handling troubleshooting hardware / software (application), PC and server

sekitar 3 tahun lalu

IT support PT. Bobobox Mitra Indonesia Bandung (Jawa Barat)

Provide technical assistance with computer hardware & software (OS, apps) and basic network. Resolve issues for the employee via phone, in person, or remotely. Create documentation for any issue and enhancement requests. Perform hardware and software installations, configurations and updates as needed. Create and maintain FAQ and document for knowledge base. Resolve technical issues in a timely manner using available resources within the company. Any assigned work-related IT support.

sekitar 3 tahun lalu

IT Support PT. Young Living Indonesia Jakarta (Jakarta)

Maintain Help Tickets; Phone calls, JIRA ticketing system, e-mails Configure, Install, test, maintain, monitor, and troubleshoot hardware; Desktop, Laptops (Windows and Mac) and Thin Clients Create and maintain end-user accounts; Active Directory, JDE, Office 365 Configure and install Cisco phones + accessories Creation of access cards and maintenance of access control systems (S2 door security system) Install and maintain end-user software in order to deliver required desktop service levels Install, maintain and troubleshoot Audio/Visual Equipment (Projector, CCTV, Conferencing tool - Crestron Mercury) Work with other IT staff member to ensure efficient operation of the company’s desktop computing environment. Act as a key focal point for IT security, network and server administration Maintaining, and uphold IT processes and procedures. To perform any other duties as assigned by superior from time to time In charge and orchestrates the IT departments dealings with suppliers, such as makers of hardware and software and providers of services Maintains a detailed work breakdown of project milestones, deliverables and tasks to be accomplished for the initiative and ensure that tasks are getting accomplished on time and within budget. Maintain communication of short and long-term business goals with key stakeholders within IT and Business.

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu