Customer Service Swish Swimming Singapore (Singapore)

Main point of contact for all new and existing client inquiries, including calls, emails and internet Keep schedule up to date and take note of waitlist of clients Manage make-up lesson scheduling Communicate out to the customer base as necessary – rain days, holidays etc. Update SwimBiz software daily Coordinate between coaches and clients as required Invoicing clients using SwimBiz and processing payment Make sure the office/shop is organised and tidy at all times Attend weekly staff meetings

sekitar 5 tahun lalu

Customer Service BHS Kinetic Pte. Ltd. Singapore (Singapore)

Coordinate requests between customers and our internal departments Negotiate and match customer requests with available schedules and resources Resolve any resource, scheduling or on-site issues Issue Delivery Orders and track delivery documents to ensure timely processing and billing Ensure all documents related to the job are properly filed for easy retrieval and auditing purposes Perform any other tasks as and when required

sekitar 5 tahun lalu

Customer Service Tangspac Consulting Pte. Ltd. Singapore (Singapore)

Own and resolve customers’ issues/enquiries, from the point of receipt to closure Review root cause, track internal follow-up to ensure issues are resolved on a permanent basis Fulfill SLA requirements Manage customers’ relationships. This includes both internal and external customers Provide customer support (phone/SR/e-mail) and resolution to customers’ transactional issues in a timely manner. Compile required statistics for reporting Any other project/work as assigned

sekitar 5 tahun lalu

Customer Service BHS Kinetic Pte. Ltd. Singapore (Singapore)

Coordinate requests between customers and our internal departments Negotiate and match customer requests with available schedules and resources Resolve any resource, scheduling or on-site issues Issue Delivery Orders and track delivery documents to ensure timely processing and billing Ensure all documents related to the job are properly filed for easy retrieval and auditing purposes Perform any other tasks as and when required

sekitar 5 tahun lalu

Customer Service Pyrogreen Group Dubai (Dubai)

Developing long-term relationships with clients through managing and interpreting their requirements. Handling Outbound/Inbound calls to convert calls into deals. Build sustainable relationships through open and interactive communication. Identify and assess customers’ needs to achieve satisfaction. Follow communication procedures, guidelines and policies. Meet personal/customer service team sales targets and call handling quotes. Customer orientation and ability to adapt/respond to different types of changes. Take the extra mile to engage with customers.

sekitar 5 tahun lalu

Customer Service Pay2Home Pte. Ltd. Singapore (Singapore)

Demonstrate how customers can send money using our services or assist customers requiring help Provide complete information about our products and services Generate customer interest in our products and services Manage of all aspects of customer enrollment process Be part of the marketing team to achieve the conversion and transaction targets Collect feedback from customers on our products and escalate them as soon as information is acquired Follow up on enquiries and sales opportunities Provide the first point of contact for customers Monitor competitor's activities and evaluate marketing events Carry out customer surveys to understand demand and manage brand positioning Manage & maintain the retail service standards

sekitar 5 tahun lalu

Customer Service Havener Logistics Dubai (Dubai)

Preserve the defined quality of customer service standards Answer customers questions over the phone calls, email etc Follow up and verify customer payments Handle service delivery aligned to customer needs and business objectives Obtain first hand feedback from customers after service via phone Promote and implement new features to develop brand awareness for example promotions and competitions Handle the customer contact line Ensure increasing the company customer base Foster and preserve a high quality, professional and service oriented company’s image Undertake any necessary task as may be assigned

sekitar 5 tahun lalu

Customer Service Intensecomp Pte. Ltd. Singapore (Singapore)

Manages customer account and providing support to project team based on customer request. Fulfill customers' orders and ensure prompt delivery of products from supplier. To generate delivery order and invoice to customers and follow up on customer accounts for future purchases. Able to support and address customers issues and complains.

sekitar 5 tahun lalu

Customer Care Holiday Souq Travel LLC. Dubai (Dubai)

Answering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Making sure that the customer's experience is a positive one

sekitar 5 tahun lalu

Customer Service Pay2Home Pte. Ltd. Singapore (Singapore)

Demonstrate how customers can send money using our services or assist customers requiring help Provide complete information about our products and services Generate customer interest in our products and services Manage of all aspects of customer enrollment process Be part of the marketing team to achieve the conversion and transaction targets Collect feedback from customers on our products and escalate them as soon as information is acquired Follow up on enquiries and sales opportunities Provide the first point of contact for customers Monitor competitor's activities and evaluate marketing events Carry out customer surveys to understand demand and manage brand positioning Manage & maintain the retail service standards

sekitar 5 tahun lalu