IT Support Specialist

(Staff)
Flintex Consulting Pte. Ltd.
SGD 3,000 - 4,200
10 Anson Rd, 10 International Plaza, Singapura 079903
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Act as the first point of contact for all user support related queries at the Service Desk. Participate in and implement infrastructure projects. Monitor infrastructure stability like Wifi, Printer, or Sharepoint. In charge of inventory of all kinds of hardware like PCs/ scanners/ consumables as well as regualry Storeroom clean-up. Responsible for taking internal and external calls from the users regarding IT incidents or service requests as well as for resolving and escalating user request. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request. Regularly provide statistical reports about support cases and incidents. Collaborate with other IT Teams.
REQUIREMENT

Diploma or above in Computer Science, Information Technology or relevant discipline. 1-2 years' experience in user support and helpdesk duties. Strong problem solving and system troubleshooting skills. Technically proficient in Microsoft Office, Windows desktop and Apple iOS. Good interpersonal and communication skills. Knowledge of ServiceNow Ticketing system is a plus.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://flintex.com.sg/

20-50

Casual(T-shirt)

English

Manajemen Sumber Daya Manusia

6565232746

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 10 Anson Rd, 10 International Plaza, Singapura 079903