IT Support Service Desk

(Staff)
Erajaya Group
Jl. Bandengan Selatan No.19-20 Pekojan - Tambora, Jakarta Barat 11240, Indonesia
Jakarta Barat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

•⁠ ⁠Manage daily IT support operations to minimize service disruptions. •⁠ ⁠⁠Ensure proper ticket categorization, documentation, and tracking. •⁠ ⁠⁠Provide workarounds for L2 issues and escalate complex problems. •⁠ ⁠⁠Track and report support performance metrics for continuous improvement. •⁠ ⁠⁠Collaborate with L3 and development teams to resolve major problems.
REQUIREMENT

•⁠ ⁠Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. •⁠ ⁠⁠Experience: 2 years of experience in IT support, service desk, or a related role

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://www.erajaya.com/

250-500

Formal

English

Ritel

62216905788

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Bandengan Selatan No.19-20 Pekojan - Tambora, Jakarta Barat 11240, Indonesia