Service Desk Engineer

(Staff)
Satellite Office Solutions
19/F Uptown Plaza Tower 2 11th Drive, Uptown Mall, Bonifacio Global City Taguig City, Metro Manila, 1634 Philippines
Manila - Luzon - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide advanced technical support for hardware, software, and network issues Ensure timely resolution of incidents and service requests, adhering to SLAs Collaborate with clients to understand their IT needs and provide tailored solutions Troubleshoot and resolve escalated technical problems Assist with the deployment, configuration, and management of IT infrastructure Proficient in desktop operating systems, particularly Microsoft Windows and macOS
REQUIREMENT

Bachelor’s degree in information technology, Computer Science, or a related field. Minimum of 5 years of experience in IT support. Must have recent MSP experience Strong client-facing skills with the ability to communicate complex technical information to non-technical users. Excellent problem-solving and escalation management skills. Extensive experience with Microsoft technologies, including Windows Server, Active Directory, Office 365, and Azure Experience with virtualisation technologies such as VMware or Hyper-V Experience with Citrix technologies such as XenApp, XenDesktop, NetScaler, and Citrix Cloud Ability to work independently and as part of a team Strong organisational and time management skills

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Manila

GAMBARAN PERUSAHAAN

-

https://www.satelliteoffice.com.au/

100-250

Formal

English

Manajemen Sumber Daya Manusia

639560586680

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 19/F Uptown Plaza Tower 2 11th Drive, Uptown Mall, Bonifacio Global City Taguig City, Metro Manila, 1634 Philippines