Enterprise Support Department Head

(Manager / Assistan Manager)
PT. Cyberindo Aditama (CBN)
Cyber ​​2 Tower Lantai 33 Jl. HR Rasuna Said X5 No. 13 Jakarta Selatan, 12950
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Leading and managing the Enterprise Support Department to provide high-quality services. Developing customer service strategies to maximize customer satisfaction. Monitoring team performance through KPI indicators. Handling customer complaints and issues quickly and effectively. Coordinating with other departments to ensure customers receive consistent service. Providing training and development for the team to enhance the skills and knowledge of the customer service team.
REQUIREMENT

Min Education Bachelor from Information Engineering/Information Systems /Information Technology/Communications 5 + years experience Knowledge of ISP products and services Customer Management Processes Regulations and Compliance relevant to the ISP industry Project Management Customer Relations Effective Communication and Good Interpersonal Skills Team Management, Coaching, Counseling Data Analysis Information Technology Presentation Skills CRM System Network Knowledge & Analytical Troubleshooting Customer Relations

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Manager / Assistan Manager

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

https://cbn.id/

250-500

Formal

Indonesian

Internet

622129964900

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Cyber ​​2 Tower Lantai 33 Jl. HR Rasuna Said X5 No. 13 Jakarta Selatan, 12950