Oracle Database

(Staff)
APL Tower 37th Floor Suite 3, Jl. Letjen S. Parman Kav. 28, Jakarta 11470
Jakarta Selatan - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Have an updated, detailed daily activity checklist. Ensure all activity has been well performed within the given timeframe based on the SOP given. Create/update SOP if needed. Inform/socialize/train all support team regarding new SOP/knowledge. Check incoming request tickets in every ticket support group. Resolve all requests within SLA using the SOP given. Escalate new/unknown requests to L2 / Principal team. Receive standard change requests through Nota Dinas / email / MoM / “Berita Acara”. Have an updated audit checklist and template. Capture and collect data needed as audit template based on SOP given in a timely. Have an updated detailed reporting document regularly (daily/weekly/monthly) and for ad-hoc purpose Ensure all activities have been recorded within the given timeframe based on the SOP given Documented all plans, ongoing and deployed improvement Develop automation and simple tools (supporting tools for operational) Gathering requests/requirements/feedback from user-related improvement
REQUIREMENT

Middle Experience Certified Product Oracle Have a good analytical skill Have a good communication skill (both, Indonesian and English) Have a good presentation skill Proactive person Have a good technical skill for database section

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

https://www.metrodata.co.id/

250-500

Formal

Indonesian

Komputer/TI

02129345888

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan APL Tower 37th Floor Suite 3, Jl. Letjen S. Parman Kav. 28, Jakarta 11470