Job Responsibilities Conducting an assigned number of outgoing sales calls daily Hitting an assigned monthly sales-enrolment target (for music lesson packages) and lead-conversion target (for music trial lessons) Undergoing and excelling across multiple levels of Sales and Product Training sessions within a stipulated time frame Answering all incoming phone calls and emails in a timely and professional manner Having the discipline to adhere to an assigned follow-up process in order to convert open leads Proactively engaging all walk-in enquiries and promoting our products and services Having the ability to understand the customer’s needs and recommend the most suitable lessons, instrument, schedule, teacher, and package accordingly Having the ability to problem-solve when it comes to challenging situations and/or customers Having the ability to always represent the brand through warm and friendly customer service Conducting and assisting in sales activities and events to help the team with lead-generations and lead-conversions Performing any other duties and responsibilities as assigned by the Management Job Accountabilities Achieve an assigned lead generation and enrolment target and all other assigned campaign targets by the management team. Assist Center Team and Manager to ensure healthy center growth at all times through providing excellent customer service that mitigates student turnover. Maintain or exceed an assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads. Assist Center Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre.

Singapore