Support the regional sales team, providing administrative support in areas such as leads conversion, pricing, contracts, quality claims, and opportunity management etc. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Initiate lead communication by following the funnel steps of onboarding new customers and updated interaction and funnel stages in SFDC Route qualified opportunities to the appropriate account manager for further development and closure Provide Voice of Customer feedback including product quality, performance and service issues and concerns Actively participate in the demand planning process for the territory Help provide sales analysis data to the sales team Engage effectively with SFDC and opportunity management process Process and, through effective interaction with other functional departments, resolution of all customer enquiries Be Pro‐active in discussions with customers – Use consultative selling techniques to help drive sales and new marketing initiatives Build trust with channel partners to enable capture of accurate and complete data to support OM and CRM systems Proactive customer engagement documented in call reports. Submit 3‐5 call individual reports/month. Telephone interactions permitted Participate fully in training sessions, meetings, skill building and professional development classes Cooperate with sales team and regional leadership to help shape and execute strategic initiatives Attend sales meetings, report on market situation Be familiar with Performance Films product range and be able to discuss product features, benefits and applications Negotiate/manage pricing requests, payment terms and other variables as required Ensure distributor agreements are in place and updated as required Monitor and assist with customer training needs Conduct desk-based research to explore new market opportunities Seek insights on market dynamics, competitor activity, pricing etc. and share this information via market research, call reports and SFDC posts Enter and process customer claims and quality complaints with concerned departments Support the sales team in CORE adoption plans

Dubai