Customer Success Representative

(Less than 1 year experience/Fresh Grad)
Dubai
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

Project management / onboarding: Working hands-on with the customer to successfully implement our solutions, including on-site and remote product consultation and training, in order to drive customer adoption and value creation Technical support: Leveraging your product and customer expertise to qualify support tickets and provide quick, effective, high-quality functional and technical support that addresses customer needs Account management: Building relationships with a portfolio of key clients, managing contract renewals, identifying and acting on upsell and cross-sell opportunities to meet targets. Acting as a consultant on the product and best practices. Monitoring KPIs for business cases and product use.
REQUIREMENT

You are capable of developing strategic long-term plans for customers You have excellent presentation and communication skills You know how to manage all aspects of a project You are comfortable working with an international team with a diverse backgrounds and experiences You have a strong desire to learn and become a functional expert on multiple software products You are versatile, autonomous, assertive, customer-oriented, and a team player You have a bachelor’s degree at minimum, and at least 3 years of relevant experience You are fluently French/English bilingual. A third language (especially Arabic) is an asset.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Dubai

GAMBARAN PERUSAHAAN

-

Keuangan/Bank

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan Dubai