D-03-06, Menara Mitraland,
13A, Jalan PJU 5/1, Kota Damansara,
47810 Petaling Jaya, Selangor,
Malaysia.
Kuala Selangor - Selangor - Malaysia
Kuala Selangor - Selangor - Malaysia
DESKRIPSI PEKERJAAN
Assisting helpdesk to ensure all cloud based support tickets are solved in a timely manner.
Provide phone, ticketing, email, team viewer and onsite support to clients.
Ensure excellent customer service are being met.
Perform shift work when necessary.
Perform remote monitoring of desktops, servers and networks.
Perform pro-active support tickets monitoring.
Support desktop Windows and MacOS based environments and common software such as Gmail.
Perform anti-virus, anti-malware and end-point security for internal and external end users.
Adhere to SLAs agreed with customers.
Perform any other ad-hoc tasks assigned by supervisors.
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Alamat
Jakarta
GAMBARAN PERUSAHAAN
Komputer/TI
60358703767
monday - friday
-