REQUIREMENT

Degree in Computer Science, Software Engineering, IT or related discipline with good technical understanding 2+ years’ experience in an IT Support role You’re structured when troubleshooting and have problem solving abilities, you’re working towards solving the root cause You’re very service minded and have very good communication skills, a very educative person. You’re a people’s person, you can easily translate technical terms to common tongue You have good administrative skills, naturally documenting your work, aiding others to find quick help You have basic experience and knowledge in IT networking technologies/protocols. Any related certifications at entry or associate level are beneficial You have basic knowledge end experience of troubleshooting client WiFi connectivity issues. Any related certifications at entry or associate level are beneficial You have solid knowledge of Windows 10/MacOS installation and support, no issues navigating and troubleshooting those. Furthermore, you have some experience using Linux, comfortable using a shell terminal, navigating in Linux OS’s and understand the basics of shell scripts You have a security mindset, understanding the need for educating users on how to act in common situations such as phishing You are used to Google applications, preferably even administered some G Suite (former Google Apps) before. You have basic understanding of directory services as Active Directory or LDAP, such as you know the relations between users, groups and services, knows about common attributes and use cases Experience working in Confluence and Jira is beneficial Any knowledge or experience of TV/movie/streaming applications is an asset Strong written and verbal communication skills in English

DETAIL LOWONGAN

• Umur -
• Min GPA -
• Min. Qualification S1/D4
• Min Experience Staff