DESKRIPSI PEKERJAAN
Manage all appointment scheduling processes
Schedule installation appointments according to recommended time duration guidelines
Route appointments for best efficiency and productivity
Authorize and collect balance due payment
Enter Profile in Scheduling system
Interact with our guests in a friendly, fast, courteous and efficient manner
Attention to detail in order to promote positive customer interactions
Hear and sense customer needs and keep your manager and fellow team members informed
Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities
Take pride in every aspect of your work and perform it with energy and enthusiasm
REQUIREMENT
High School Diploma or equivalent
Two years of related call center experience
Customer service oriented
Excellent communication, decision making, persuasion and problem resolution skills
Experience working in fast-paced, goal oriented and team based structured environment
Proficiency with Windows based applications
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff