IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Support Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

Junior IT HelpDesk Vestas Shared Service A/S Manila (Luzon)

Directly resolve incidents & requests as they arrive & escalate advanced cases to higher level IT support/SMEs Act as the first point of contact for all IT Users Address/resolve user queries raised via various channels (Call/Chat/Email/Self- Service) along with proper documentation in ServiceNow Maintain ticket hygiene Provide resolution/assign the tickets to the relevant resolver groups Identify and perform initial assessment of reported critical incidents Refer to knowledge base articles when resolving issues Follow defined processes while attempting to resolve incidents Creating child tickets and tagging them with Parent ticket (where applicable)

sekitar 3 tahun lalu

Technical Support PT Wisanin Artha Jaya Surabaya (Jawa Timur)

Specifically responsible for installation, configuration, training and project management for the Raptor product suite (hardware & software) & associated interfaces. Provide pre sales support to the local sales team when required. Specifically responsible for the 1st level support & and education of Raptor POS Responsible for 1st level support of your product suite to the customer. Responsible for the tracking and management of all support calls. Work with the customers to ensure that contractual service expectations are exceeded. Work with the support teams to ensure service level requirements are exceeded. Liaise with subject matter experts in the regional office on client requests for enhancements & development. Responsible in local quality assurance of new product/ or version releases prior to distribution in your region. Duties will include travel, shift work and weekends. Have own transport (motorcycle) Driver License

sekitar 3 tahun lalu

Technical Support PT Wisanin Artha Jaya Semarang (Jawa Tengah)

Specifically responsible for installation, configuration, training and project management for the Raptor product suite (hardware & software) & associated interfaces. Provide pre sales support to the local sales team when required. Specifically responsible for the 1st level support & and education of Raptor POS Responsible for 1st level support of your product suite to the customer. Responsible for the tracking and management of all support calls. Work with the customers to ensure that contractual service expectations are exceeded. Work with the support teams to ensure service level requirements are exceeded. Liaise with subject matter experts in the regional office on client requests for enhancements & development. Responsible in local quality assurance of new product/ or version releases prior to distribution in your region. Duties will include travel, shift work and weekends. Have own transport (motorcycle) Driver License

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

sekitar 3 tahun lalu

IT Support Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Staff PT. Multi Wahana Kencana Bandung (Jawa Barat)

Menerima, memprioritaskan, dan menyelesaikan permintaan bantuan IT. Instalasi dan software maintenance. Membuat aplikasi baik itu berbasis web dan mobile (Android). Mengembangkan aplikasi yang sudah berjalan sesuai dengan permintaan user.

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Support Karunia Prima Nastari Medan (Sumatera Utara)

Memberikan dukungan apapun terkait IT kepada User Bertanggung jawab atas perangkat keras komputer / laptop, CCTV, user administrative, access control, printing, pemecahan masalah, video conference dan optimalisasi gangguan Melakukan kontrol keamanan data perusahaan Memelihara dokumentasi dan menjalankan prosedur terkait IT Melakukan proses instalasi, perawatan, kontrol pembelian dan perbaikan baik software maupun hardware Mengelola dan mendokumentasikan asset perusahaan terkait IT

sekitar 3 tahun lalu