IT Operation Staff Ali Budiardjo, Nugroho, Reksodiputro (ABNR) Jakarta Selatan (Jakarta)

Monitor and maintain daily IT operations to ensure high-quality IT services with maximum uptime Inspect computer hardware (HDD, mouse, keyboard, etc.) to ensure functionality Maintain productive and effective communication with vendors Create and manage user accounts, emails, and email groups, including adding and removing group members Set up workstations and necessary peripheral devices (printers, monitors, projectors, etc.) Install, configure, and maintain software and hardware systems Provide user orientation and guidance on how to operate software, computer equipment, and IT services Develop and update user manuals for IT services Back up data and wipe devices of employees who have left the company Troubleshoot IT issues, diagnose and resolve problems (repair/replace components, debugging) Develop and maintain the local network to optimize performance without compromising security Ensure network and computer system security and privacy Schedule and implement system upgrades and maintenance without disrupting employee productivity Maintain records of repairs, troubleshooting logs, and maintenance schedules

sekitar 2 hari lalu

IT On Site Support Engineer Morgan McKinley Kuala Lumpur (Kuala Lumpur)

Served as an IT Onsite Support engineer & coordinator. Printer Operation Experience (Standard A4 Printer, SAP Printer and so on) Have basic network skills, be able to configure switches, network related certificates are preferred. Support Windows Operating System and application such as Microsoft office, Adobe, and any other authorized desktop application. Perform smart hands and eyes for Infrastructure Install, upgrade, support and troubleshoot for printer, computer hardware, and any other authorized peripheral equipment. Performs hardware break fix on computers. Laptops, printers, and other authorized peripheral equipment. Performs general preventative maintenance tasks on computers, laptops, printers, and other authorized peripheral equipment. Manage desktop lifecycle programs by tracking hardware through Asset Management from delivery through end of life, builds, application installations, user migration and hardware installations Maintenance of IT assets and keep proper documentation. Coordinate with vendors for external support and repair Responsible for actively monitoring ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools Meets established Service Level Agreements (SLAs) guidelines

sekitar 3 hari lalu

Regional IT Support Specialist Spruson & Ferguson (M) Sdn Bhd Kuala Lumpur (Kuala Lumpur)

Provide end user support for day to day PC usage (both applications and infrastructure) Serve as a point of contact for internal users seeking technical assistance over the support ticketing system with regards to Infrastructure and Network related issues Ensure operational and change processes and architecture principles are being followed strictly Assist on projects ensuring the transition from project to BAU support, identifying operational support requirements for new systems/system changes, identify required resources for projects/change requests and ensure consistency in the way IT changes are executed May be required to work after hours and weekends on an ad hoc basis depending on business requirements.

sekitar 1 minggu lalu

IT Application Support PT. Bank SBI Indonesia Jakarta (Jakarta)

Responsible for helpdesk support Person In Charge. Responsible for monitoring of service availability and following up with vendor for resolution, implementing, and testing on program path. Perform and suggest on delivery channel banking system development analysis related to development process completely. Perform preliminary testing.

sekitar 1 minggu lalu

Application Support (IT Staff dan spv) PT. DUTA TRANS JAYA Jakarta Selatan (Jakarta)

Pemeliharaan hardware, sistem operasi, program aplikasi dan networking pada server dan client di HO/unit Pemeliharaan sistem database terkait backup dan restore data Penanganan masalah IT seperti hardware, sistem operasi, program aplikasi, sistem database dan networking di HO/Unit Melakukan query data atas permintaan user

sekitar 1 minggu lalu

IT Service Desk Analyst Nezda Technologies, Inc. Manila (Luzon)

✔️ Troubleshoot and resolve IT-related issues via remote support ✔️ Assist users with software, hardware, and network concerns ✔️ Escalate complex issues to the appropriate tech teams ✔️ Maintain accurate records of support activities ✔️ Collaborate with cross-functional teams to ensure smooth IT operations ✔️ Continuously improve IT processes and procedures

sekitar 2 minggu lalu

Engineer Information Technology PT. Infineon Technologies Melaka (Melaka)

Good proficiency in English and Bahasa Melayu is compulsory. Proficiency in Mandarin will be compulsory if required. German language is an added advantage. Strong communication and interpersonal skills. Required to run shift, which includes public & national holidays and weekends. Ability to work independently with minimal supervision, willing to learn and work hard. Team player and customer focused. Possesses theoretical and practical knowledge/experience in IT. Solid understanding of concepts and processes of IT Infrastructure as well as broad knowledge in standard applications, e.g, Microsoft solutions are preferred.

sekitar 2 minggu lalu

Regional IT Support Analyst PrimeStaff Management Services Pte. Ltd. Singapore (Singapore)

Daily Level 2 Helpdesk/Desktop support via phone, email, in person, or remote access; Desktop Support including Microsoft Operating system, office suite, in-house applications, O365, other Office Automation applications, printers, XDR (Extended Detection and Response) Client, etc Setup, refresh computers in accordance with corporate IT standards, coordinating with hardware vendors for repair and delivery Providing timely status updates and escalate Unresolved issues to 3rd Level Support Ensure all cases are resolved in accordance with SLA Requirements Assist Global Infra Tech Ops Team in Physical Server Hardware, Virtual Servers and ID Management for New hire and Leaver covering email, AD/Shared folder rights assignment, Virtual Servers Backup, Data Backup and Restore, etc Assist Global Infra Tech Ops team in physical network connectivity and equipment related issues Work closely with the Global IT function on the implementation of global IT initiatives within the region. Liaise with APAC Infrastructure Support Manager for infrastructure development and support plans. Support and monitor local Systems/Data/Voice network infrastructure. Manage Third Party vendors for delivery of Infrastructure and services. Travel to other remote locations such as other APAC offices, warehouses, airport offices will be required as part of this position. Other duties as deemed appropriate by Manager.

sekitar 2 minggu lalu

Junior Helpdesk Support PT. Datascrip Jakarta (Jakarta)

Memberikan dukungan teknis kepada user dan memastikan kelancaran hardware komputer, perangkat jaringan, dan printer yang akan digunakan Memberikan dukungan teknis kepada user dan memastikan kelancaran software aplikasi, sistem operasi, dan antivirus Berkoordinasi dengan vendor terkait hal yang berhubungan dengan proses pekerjaan helpdesk Melakukan pengawasan terhadap manajemen aset dan inventaris komputer perusahaan Melakukan perbaikan komputer dari sisi hardware, software, dan networking Melakukan pemeliharaan dan pemantauan sistem infrastruktur jaringan kantor ·Melakukan update progress dokementasi helpdesk yang sedang dikerjakan

sekitar 2 minggu lalu

Helpdesk Officer PT. Jaya Teknik Indonesia Jakarta Pusat (Jakarta)

Berperan sebagai L1 Support dalam hal pelayanan tenant Menganalisis permasalahan tenant dan memastikan semua informasi yang dibutuhkan sudah terkumpul dengan baik Meneruskan ke Operation Center terkait sebagai bentuk eskalasi kendala jika diperlukan Mengawal progres/status laporan kendala dari tenant hingga selesai Berkoordinasi dengan command center manager Mengusulkan perbaikan SOP terkait pelayanan tenant berdasarkan pengalaman dari keluhankeluhan tenant Melakukan update terhadap knowledge base standby on call di luar jam kerja Bersedia ditempatkan di Kabupaten Bekasi

sekitar 2 minggu lalu