Desktop/IT Support Engineer JK Technology Pte Ltd Singapore (Singapore)

Provide 1st and/or 2nd level IT support to end-users to ensure business continuity Troubleshoot and resolve issues related to computing devices (e.g., desktops, laptops, printers, basic network) Communicate effectively with end-users to provide updates on issue status, progress, and resolution. Install, configure, and maintain computers, workstations, applications, and other IT equipment. Manage IT assets, including hardware refreshes, preventive maintenance (e.g. laptops, printers), and monitoring of software licenses. Assist in the rollout and implementation of new end-user computing technologies and solutions. Adapt quickly to a fast-paced environment and handle multiple tasks efficiently. Perform any other IT-related tasks as required.

sekitar 1 hari lalu

IT Technical Support & Helpdesk PT. Abhimata Persada Jakarta (Jakarta)

Managing application and database systems Diagnose and troubleshoot technical issues/system errors Ensure all issues are properly logged and prepare accurate and timely reports Refer to internal or external resources and database to provide accurate solutions Coordinate with client to take detailed ordering briefs and clarify specific requirements of each activity or incident. Ensure that all activities or incidents are delivered on time, within scope and comply with service level agreement.

sekitar 1 hari lalu

Java Application Support JonDavidson Pte. Ltd. Singapore (Singapore)

Proactively monitor and troubleshoot application issues, investigating and resolving problems in a timely manner Perform bug fixes, enhancements, and optimisations to improve application performance and reliability Collaborate with cross-functional teams to analyse requirements, design solutions, and implement changes Document and maintain detailed technical information, including system architecture, configuration, and processes Participate in the development lifecycle, including code reviews, testing, and deployment Provide training and support to end-users, ensuring they can effectively utilise the applications Stay up-to-date with the latest Java technologies, tools, and best practices

sekitar 4 hari lalu

Technical Support PT. Netmarks Indonesia Jakarta Utara (Jakarta)

Performing technical implementation for network & IT security solutions. Provide technical support to customers through on-site or remote troubleshooting. Propose technical solutions based on customer requirements or pain points. Proactively monitor and analyze network performance to detect and resolve issues. Develop good relationships with both internal and external teams. Documentation and reporting to superior and/or customer.

sekitar 4 hari lalu

HC Information System Staff PT. Mandiri Tunas Finance Jakarta Pusat (Jakarta)

Menganalisis dan memahami dokumen FSD/FD yang berisi persyaratan bisnis terkait proyek yang akan dikerjakan. Membuat dan mengelola tiket pada aplikasi ticketing (JIRA) untuk merinci menu-menu yang akan dikerjakan dalam proyek. Melakukan pengembangan (coding) dan modifikasi database sesuai dengan kebutuhan spesifik proyek. Melakukan pengujian untuk memastikan kode yang telah dibuat berjalan sesuai dengan alur bisnis yang ditetapkan dalam proyek. Setelah pengujian oleh tim Tester atau Quality Assurance, melakukan perbaikan terhadap bug yang ditemukan. Melakukan proses deployment aplikasi/web untuk mempersiapkan aplikasi agar dapat go-live. Melakukan pemeliharaan terhadap aplikasi yang telah ada untuk memastikan kinerja yang optimal.

sekitar 5 hari lalu

IT Technician Challenger Technologies Limited Singapore (Singapore)

Troubleshoot and diagnose computer problems. Notebooks, Smartphones, and tablets as well Install new software and hardware on computers Identify and resolve hardware or software issues Maintain accurate records of work done and time spent on each job Provide excellent customer service, handle client inquiries, and follow up after jobs are completed Stay up-to-date with the latest technology trends and advancements Collaborating with other service centers and partners on repair services

sekitar 6 hari lalu

IT Support / Helpdesk PT. Integrasi Solusi Prima Jakarta Barat (Jakarta)

sekitar 6 hari lalu

IT Officer PT. Indomobil Finance Indonesia Jakarta Timur (Jakarta)

IT Programmer: Melakukan pengembangan sistem aplikasi UI/UX Designer Membuat rancangan layout secara visual. Membuat dan melakukan konversi layout Visual HTML dan CSS Design Web, desktop and mobile application Mendukung operasional bisnis perusahaan sehingga dapat mencapai sasaran yang ditentukan. IT Helpdesk: Melakukan pengecekan kendala sistem terkait data dan menggunakan SQL Query Menerima keluhan (via telepon dan email) yang berhubungan dengan IT meliputi aplikasi, jaringan, email, internet, trouble-shooting komputer dan peripheralnya dan menindaklanjuti untuk memastikan masalah terselesaikan Membuat dan merevisi panduan penggunaan aplikasi IT Infrastructure: Melakukan instalasi, pemeliharaan, & perbaikan hardware, software, jaringan pusat & cabang Memberikan rekomendasi perbaikan hardware untuk cabang

sekitar 6 hari lalu

IT Desktop Support RecruitFirst Pte. Ltd Singapore (Singapore)

Provide timely and effective resolution of desktop support requests and incidents. Perform troubleshooting for client platform related problems. Provide timely status updates to relevant parties. Serve as the point of contact for escalated technical issues and complex problem resolution. Maintain desktop SOPs and documentation. Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives. Adhere to Service Level Agreement Provide L1 to L2 Desktop Support to end users

sekitar 1 minggu lalu

IT Support PT. Berca Hardayaperkasa Jakarta (Jakarta)

Melakukan deployment dan instalasi perangkat IT seperti PC/laptop, printer, perangkat jaringan (switch, router, access point), dan perangkat end-user lainnya. Menyediakan dukungan teknis (onsite maupun remote) kepada pengguna terkait masalah perangkat keras (hardware) dan perangkat lunak (software). Melakukan pemantauan (monitoring) terhadap kondisi dan performa perangkat IT secara rutin. Melakukan troubleshooting terhadap gangguan teknis perangkat atau jaringan secara cepat dan efektif. Melakukan pemeliharaan dan update berkala terhadap perangkat dan sistem yang digunakan. Menyusun dan mengelola dokumentasi sederhana terkait aset perangkat IT, konfigurasi, dan histori perawatan atau perbaikan.

sekitar 1 minggu lalu