Call Center Cathay Financial Holding Co. Ltd. Taipei (Northern Taiwan)

1. Check (sales) the video and audio files of the solicitation process, and list the lack of service. 2. Various administrative work and transaction processing. 3. Other matters assigned by the supervisor.

sekitar 2 tahun lalu

Customer Service WeMo Scooter Taipei (Northern Taiwan)

Administrative affairs Administrative business outgoing business: responsible for outgoing delivery, payment, item delivery, etc. Data processing and analysis, routine report making Membership review management Other tasks assigned by the supervisor

sekitar 2 tahun lalu

Customer Support MCI Career Services Pte Ltd Singapore (Singapore)

Analysis of customer requirements and discussion with the internal team To deliver exceptionally high standard of customer service Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled Any other related and miscellaneous tasks

sekitar 2 tahun lalu

Call Center Agents Sykes Philippines Manila (Luzon)

sekitar 2 tahun lalu

Customer Service IKEA Indonesia Dubai (Dubai)

Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash. Greet and welcome customers on arrival at the store and ensure shopping tools and catalogues are available for the customers providing bags / trollies as appropriate to facilitate the shopping journey. Ensure that company's customers are well attended to by responding to their needs & working efficiently to minimize queues. Ensure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy. Handle routine customer complaints promptly and courteously, ensuring that customers are dealt with in a prompt and courteous manner to guarantee maximum customer satisfaction. Greet and welcome customers on arrival at Smaland ensuring the Smaland admission policy is explained in a friendly and professional manner. Ensure the Childs safety is their main priority while they are in Smaland providing a safe environment for children within the area. Make announcements and pages the customers (parents) if there is any issue with the children in the playroom area or general announcements to customers when needed. Ensure all system procedures are adhered to as per policy / procedure. Book IKEA services (Home Delivery, Assembly, Measurement) and follow up on out-of-stock articles in self-serve Handle returns and exchange issues based on own judgment, experience and authority given by the management according to which exceptions can be made to retain a customer. Use the information from Returns & Exchange desk to detect and act upon or report to the management about a product fault, safety problem or transportation problem Brief the Duty Manager on complaints that require management assistance. Prepare daily / weekly / monthly reports of transactions at the returns & Exchange desk to be used for reconciling with the cash till as well as the accounts for the period of the report as well as analyzing trends on sales and profitability and performance of the store.

sekitar 2 tahun lalu

Customer Service Huijing Technology Taipei (Northern Taiwan)

1. Familiar with web application and mobile APP operation skills 2. Willing to communicate, able to effectively communicate complex information 3. Stable and careful personality, able to discover real problems (essential skills) 4. Responsible attitude (essential skill) 5. Express yourself bravely (essential skill) 6. The sense of accomplishment that loves work (essential skill) 7. Can accept bad jokes (unnecessary and spit out)

sekitar 2 tahun lalu

Customer Service Arrow Electronics Asia (s) Pte Ltd Taipei (Northern Taiwan)

Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Responsible for the Order to Invoice Process. Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Assist Inside Sales with overall Quote to Order objectives.

sekitar 2 tahun lalu

Customer Services Cathay Pacific Airways Limited Hong Kong (Hong Kong)

Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon AEL station, and designated pre-flight registration locations Deliver a seamless airport experience to our passengers from check-in to boarding Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas Opportunities to assist some behind-the-scene operations tasks Prepare flight related documentations to ensure safe and an on-time operations Responsible for regulatory document check prior to customer check-in and boarding of flights, ensuring the adherence to all travel requirements in relations to different jurisdiction Keep up to date on the latest regulatory and service requirements, ensuring alignment of policies and procedures with operational standards

sekitar 2 tahun lalu

Customer Service Executive Brecks Group Dubai (Dubai)

Communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about products, pricing, and availability. Work with internal departments to meet customer’s needs. Data entry in various platforms.

sekitar 2 tahun lalu

Customer Service Huijing Technology Taipei (Northern Taiwan)

As a Customer Service Specialist, your main duties are as follows: Objectives: Focus on customer satisfaction, use professionalism and empathy to help customers solve problems, and provide further suggestions and reminders. . Responsible for Taiwanese Chinese online customer service / telephone customer service / platform customer service questions. . Provide customer product information and related operating instructions. . Customer service in case of emergency. . Assist customers to solve problems and handle status reports. . Through customer feedback, problems are found, and suggestions for improvement are made. . Maintain customer satisfaction and customer relationships. . The product is not a consumer product, and the customer facing it is B2B. It is most important to be patient and careful to fully explain.

sekitar 2 tahun lalu