Management Trainee IT PT. Steel Pipe Industry of Indonesia, Tbk Surabaya (Jawa Timur)

Provide first-level support to end-users for IT related issues including hardware, software, software and network problems Install, configure and maintain IT hardware & software Perform regular maintenance and updates of IT hardware & software Work together with IT infrastructure team (supporting server, network, telco) Prepare daily, weekly, and monthly work reports Assist in IT projects implementation

sekitar 3 hari lalu

IT Support Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

1. Customer Assistance: a. Respond to customer inquiries, concerns, and issues via various communication channels (phone, email, chat). b. Provide clear and concise information to customers regarding product features, functionality, and usage.

sekitar 4 hari lalu

IT Support PT. Metrodata electronics, Tbk Jakarta Pusat (Jakarta)

- Support relating with the end user support of Information Technology matters. - Support for deployment and maintenance of PC, Workstation, Telephony system, Audio/Video Call/Conference, IT Peripherals, Mobile Phone, for IT inventory, software and device assets, etc. - Accelerate solving problem. Some examples of such support are supporting the PC deployment or installment which need physical touch to the device directly, physically shutting down server that cannot be remotely controlled, verifying network equipment status (router, switch, etc.), and escorting a vendor to perform work on a server, network equipment, Multifunction Printer, Telephony, IT Office Facilities including Meeting Room Solution, etc. - Act as First level support can do task in site, if necessary, for any issues that cannot be resolved remotely and requiring visit to relevant location. - Diagnosing any IT related incident or service request from COMPANY, provide resolution or workaround to the incident, fulfillment of the service request.

sekitar 4 hari lalu

IT Support PT. Mercu Buana Center Jakarta Pusat (Jakarta)

Monitoring ticketing system. Membantu pengguna dalam menyelesaikan masalah terkait IT. Melakukan instalasi dan konfigurasi perangkat keras dan perangkat lunak. Melakukan maintenance dan troubleshooting perangkat keras dan perangkat lunak. Mengelola jaringan komputer. Nilai tambah mempunyai dasar bahasa pemrograman & Membangun website menggunakan Wordpress.

sekitar 4 hari lalu

IT Support PT. Hasnur Jaya Utama (Hasnur Group) Jakarta Selatan (Jakarta)

sekitar 4 hari lalu

IT Store Officer PT. Gema Teknologi Cahaya Gemilang Jakarta Barat (Jakarta)

menjaga toko komputer dan aksesoriesnya serta bisa menjelaskan produk yang dijual dan membantu transaksi di toko tersebut

sekitar 4 hari lalu

PoS Technical Support PT Imin Technology Indonesia Jakarta Utara (Jakarta)

1. melayani keluhan pelanggan 2. memberikan panduan kepada pelanggan 3. mereplikasi issue yang dialami pelanggan 4. melakukan flashing android firmware 5. mengoperasikan Web management perangkat (MDM) 7. Melakukan QC perangkat yang sudah diservis 8. Mendokumentasikan kegiatan service dan testing

sekitar 4 hari lalu

IT Operations Analyst Conduent Manila (Luzon)

• Coordinates and drives Restoration of Service for Major Incident events. • Coordinating a large Cross Functional Team • Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus • Produces accurate and timely communications tailored to relevant audience (Senior Leaders and internal Stakeholders) • Work closely with SMEs to quickly identify customer impact (who, how, when) • Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible • Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)

sekitar 5 hari lalu

ICT Officer PT. Panca Amara Utama Jakarta (Jakarta)

Technical End User Support: Offer first line (L1) support for hardware, software and network issues. Infrastructure Monitoring & Maintenance: Monitor and maintenance of ICT infrastructure on routine basis. Installation and configuration setup of hardware, software and network equipment. Security: Implement security protocols and monitor system for cyber threat. Documentation: Create and maintain inventory and detailed documentation for ICT system, configuration, incidents and procedures. Training: Assist in training staff on new technologies hardware and software. Network Management : Manage network system, including routers, switches and firewall.

sekitar 5 hari lalu

IT Staff PT. Tirtakencana Tatawarna Surabaya (Jawa Timur)

sekitar 5 hari lalu