IT Onsite Support Engineer

(Staff)
HCL Technologies
20th Street Cyber Sigma, Old Lawton Ave, Mckinley West, Taguig, 1634, Filipina
Manila - Luzon - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Perform routine health check of MDF, Conference rooms including Video conference systems etc. Provide Smart Hands & Feet support for IT Infrastructure equipment such as network and server equipment, including racking & stacking etc. on need basis. Asset Inventory Management including spare parts. Working experience & knowledge on CMDB/Service Now is advantageous. Facilitates IT Procurement Team to purchase/receive hardware and software. Support offsite events such as planning, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site. Incremental labour and incidental travel expenses shall be funded by HCL (e.g. meals, travel, and lodging) in accordance with the Agreement.
REQUIREMENT

BS / BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience. Minimum 5 years of technical experience in IT technical support and/or IT Service Delivery. Technicians to be bilingual which Includes Mandatory English conversational/written along with Local language (eg. Japanese ) Business level written/spoken. Technicians should have good working knowledge on Infrastructure IT Equipment for Smarts Hands Support. Strong working experience/knowledge on O365 or MS Office skills (Outlook, Word, Excel, PowerPoint etc). Strong Microsoft Operating System installation and troubleshooting skills. MAC Operating System installation and troubleshooting skills. Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds. Broad experience/knowledge on IT with basic understanding of Networks, Servers and Telecoms. Strong Customer service skills. Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels. Experience including remote control of PCs and video conferencing knowledge. Comprehensive Background Verification security check will be required.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.hcltech.com/

250-500

Formal

English

Komputer/TI

062120000

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 20th Street Cyber Sigma, Old Lawton Ave, Mckinley West, Taguig, 1634, Filipina