IT Service Desk

(Staff)
Nezda Technologies, Inc.
PHP 25,000 - 30,000
Nezda HQ, 9F ACT Tower, HV Dela Costa Street - Makati City 2F / 3F / 5F Rufino Pacific Tower, Ayala Avenue - Makati City
Manila - Luzon - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide technical support via phone or email to corporate users. Resolve issues related to laptop, OS, Microsoft Office, and applications. Use ITSM tools (e.g., ServiceNow) to log and manage service requests. Handle issues like email connectivity (e.g., Outlook), Active Directory, and cloud computing. Ensure issues are resolved within SLAs and escalate complex cases when needed.
REQUIREMENT

At least completed 2 years in College with 2 years of IT Service Desk experience College Graduate with at least 2 years of TSR experience Knowledgeable with ticketing system such (ServiceNow, Zendesk, Freshdesk, Zoho Desk, and Jira Service Management) Good to excellent communication skills Amenable to work onsite | BGC, Taguig Amenable to start this February

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Manila

GAMBARAN PERUSAHAAN

-

https://nezdaglobal.com/

20-50

Formal

Indonesian

Manajemen Sumber Daya Manusia

6323100500

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Nezda HQ, 9F ACT Tower, HV Dela Costa Street - Makati City 2F / 3F / 5F Rufino Pacific Tower, Ayala Avenue - Makati City