Service Delivery Troubleshoots HRIS issues and errors, resolving them along with root causes Coordinate configuration of the Workday system with global business needs and departmental process changes Unit testing of changes and coordination of testing with business users. Implementation of changes Develops project plans, prioritizes project requests, monitors project completion to assigned deadlines, and ensures quality and timely delivery of solutions Perform bulk loads of data to Workday via templates and be able to troubleshoot and work with IT partners for complex loads Maintain Workday user assignments and other administration tasks including data entry on the employee life cycle Independently able to investigate and analyze system issues and be able to collaborate with others for resolutions Technical Standards and Internal Controls Review and verify process documents to ensure completeness and accuracy Provide support to other SSC members in responding to queries and investigating issues related to Employee Master Data. Support Workday reports generation Understand configured business processes and global security matrix and maintain system user assignments and other administration tasks Assists in data quality management including but not limited to Workday Data Validation, Data Audits, and Data Cleansing Continuous Improvement Helps drive Continuous Improvement initiatives to improve the user experience

Kuala Lumpur