1. Perform and maintain IT daily backup. 2. Handle and response to users’ IT request. 3. Installation, configuration and troubleshooting of hardware, software and network. 4. Evaluate and purchase of IT hardware equipment. 5. Coordinate with vendor for project deployment or troubleshooting. 6. Maintain record of IT hardware asset and software licensing. 7. Provide IT support to outstation and oversea users. 8. Managing master data, including creation, updates, and deletion. 9. Managing users and user roles. 10. Provide quality assurance of imported data, working with quality assurance analysts if necessary. 11. Commissioning and decommissioning of data sets. 12. Processing confidential data and information according to guidelines. 13. Helping develop reports and analysis. 14. Managing and designing the reporting environment, including data sources, security, and metadata. 15. Supporting the data warehouse in identifying and revising reporting requirements. 16. Supporting initiatives for data integrity and normalization. 17. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. 18. Generating reports from single or multiple systems. 19. Troubleshooting the reporting database environment and reports. 20. Evaluating changes and updates to source production systems. 21. Training end-users on new reports and dashboards. 22. Providing technical expertise in data storage structures, data mining, and data cleansing. 23. Provide support to distributors if any issue with the application. 24. Liaise with the vendor on the changes or enhancement of the application. 25. Any other IT duties as assigned.

Kuala Lumpur