DESKRIPSI PEKERJAAN
Document scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
Ensure that the entire process is completed within the mandated Turn Around Time
Assist Deputy Manager/Operations Manager in execution of WB Project Partial
REQUIREMENT
Adaptability and presence of mind to handle customer queries and complaints.
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness.
Basic Knowledge of Computer skills.
Proficiency in MS office & good typing speed.
Proficiency in English (written/spoken).
Minimum holding D3 degree from any major.
Fresh Graduates are welcome to apply
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
