Diploma D3 or Bachelor’s degree in IT or Equivalent Prefer domisili in Surabaya Two years Experience with System Administrator in : Microsoft Windows Desktop and Server, SQL Server, Oracle Database, Exchange Server, VMware, Citrix, VPN connection, Hyperconverged system, LAN/WAN equipment, MCSA/MCSE Certified (Microsoft Server Infrastructure) or other related certified product Infrastructure in point 3 4.Fast and High Responsive by Instant Messaging, Email, and Phone Call 5.Ready for on Call support 24x7, Remote or Visit Support 6.Ready to site Visit +2 days per Month to Probolinggo-Surabaya for Preventive Maintenance 7.Proficient in Microsoft excel 8.Proficient in Word Documentation and Good Reporting 9.Must be detail oriented and highly organized 10.Good Communication Skill (Bahasa and English), Good Personality and Attitude 11.Provide service for Preventive Maintenance, Collecting Event Logging and Issue Notification, installing/upgrading, Escalation Problem, and troubleshooting with L1 Scope in : Microsoft Windows Desktop and Server, SQL Server, Oracle Database, Exchange Server, VMware, Citrix, VPN connection, Hyperconverged system, LAN/WAN equipment, Polycom video conference and network security 12.Run assessment to collect detail information about IT infrastructure and maintain its validity 13.Create comprehensive IT infrastructure documentation that contains LAN/WAN/Wifi configuration and diagram, configuration and functionality of production servers, summary hardware and software inventory, IP addressing scope and data backup strategy 14.Escalate Problem to L2 or 3rd party Vendor in related maintenance Product (SW/HW) 15.Creating standard SOP for related Infrastructure System and Preventive Maintenance Task 16.Reporting and Documentation for All Preventive Maintenance Task, Troubleshooting Incident Event, Change Request, Improvement and Advisor.

Surabaya