IT Support PT. Djarum Indonesia Semarang (Jawa Tengah)

We urgently need some personnel to support the use and exploitation of IT applications and systems in the company. You will be assisting IT users in their use of IT applications and helping them troubleshooting any difficulties. You will also have to contribute to the development and installation of new systems.

about 5 years ago

IT Support PT. Djarum Indonesia Surabaya (Jawa Timur)

We urgently need some personnel to support the use and exploitation of IT applications and systems in the company. You will be assisting IT users in their use of IT applications and helping them troubleshooting any difficulties. You will also have to contribute to the development and installation of new systems.

about 5 years ago

Technical Support PT. Kreasi Sinergi Perkasa Denpasar (Bali)

Delivering & deploying Equal System (ERP) on Customers, including but not limited to a new setup, system update, customs request or regular maintenance and bugs fixing. 1st Level Support for technical issues by incident, service request and information request with the goal of problem-solving. Escalate technical issues to developer team. Reproduces issues reported by Customers and able to explain to the developer team, and vice versa. Prepare the materials required for Equal System Training. Schedule & Conduct Equal System Training. Update Q&A Documents from Customers frequently asked questions (FAQ). Provide Daily Reports. Any other reasonable duties assigned by the supervisor.

about 5 years ago

Technical Support PT. Kreasi Sinergi Perkasa Semarang (Jawa Tengah)

Delivering & deploying Equal System (ERP) on Customers, including but not limited to a new setup, system update, customs request or regular maintenance and bugs fixing. 1st Level Support for technical issues by incident, service request and information request with the goal of problem-solving. Escalate technical issues to developer team. Reproduces issues reported by Customers and able to explain to the developer team, and vice versa. Prepare the materials required for Equal System Training. Schedule & Conduct Equal System Training. Update Q&A Documents from Customers frequently asked questions (FAQ). Provide Daily Reports. Any other reasonable duties assigned by the supervisor.

about 5 years ago

Technical Support PT. Kreasi Sinergi Perkasa Surabaya (Jawa Timur)

Delivering & deploying Equal System (ERP) on Customers, including but not limited to a new setup, system update, customs request or regular maintenance and bugs fixing. 1st Level Support for technical issues by incident, service request and information request with the goal of problem-solving. Escalate technical issues to developer team. Reproduces issues reported by Customers and able to explain to the developer team, and vice versa. Prepare the materials required for Equal System Training. Schedule & Conduct Equal System Training. Update Q&A Documents from Customers frequently asked questions (FAQ). Provide Daily Reports. Any other reasonable duties assigned by the supervisor.

about 5 years ago

Technical Support PT. Kreasi Sinergi Perkasa Makassar (Sulawesi Selatan)

Delivering & deploying Equal System (ERP) on Customers, including but not limited to a new setup, system update, customs request or regular maintenance and bugs fixing. 1st Level Support for technical issues by incident, service request and information request with the goal of problem-solving. Escalate technical issues to developer team. Reproduces issues reported by Customers and able to explain to the developer team, and vice versa. Prepare the materials required for Equal System Training. Schedule & Conduct Equal System Training. Update Q&A Documents from Customers frequently asked questions (FAQ). Provide Daily Reports. Any other reasonable duties assigned by the supervisor.

about 5 years ago

Technical Support PT. Kreasi Sinergi Perkasa Yogyakarta (Yogyakarta)

Delivering & deploying Equal System (ERP) on Customers, including but not limited to a new setup, system update, customs request or regular maintenance and bugs fixing. 1st Level Support for technical issues by incident, service request and information request with the goal of problem-solving. Escalate technical issues to developer team. Reproduces issues reported by Customers and able to explain to the developer team, and vice versa. Prepare the materials required for Equal System Training. Schedule & Conduct Equal System Training. Update Q&A Documents from Customers frequently asked questions (FAQ). Provide Daily Reports. Any other reasonable duties assigned by the supervisor.

about 5 years ago

Technical Support Radtelcom Technologies Davao (Davao)

Main responsibilities Internal Technical Support To provide desktop support and general configuration of software To provide network support and general configuration To perform low level administrative duties (i.e. Domain Renewals \ SSL Certificate Renewals) To perform medium level operational duties (i.e. File Backups \ Licensing) To provide staff and clients with server support and general maintenance Ensure that all internal IT helpdesk requests are actioned Achieve KPI’s for IT/Helpdesk outputs Assist with the testing of internal applications and projects External / Client Technical Support To deal with customers in an empathic and technically effective manner To provide external client support via telephone and email Deployment of new customer websites Provide technical assistance as required for new client projects Key Skills and Experience Bachelors College Degree preferrably Engineering course Reporting to Senior Technical Support Engineer Experience of customer oriented environment Knowledge of Citrix virtualisation platform Knowledge of web servers (IIS and Apache) Experience of Microsoft Active Directory, DNS, DHCP, Exchange and File Servers Experience of managing MySQL and MSSQL Databases Knowledge of VoIP technologies Relevant technical experience Ability to liaise with customers in an empathic and technically effective manner Excellent communication skills with the ability to provide advice to non-technically aware customers (either internally or externally) Excellent telephone manner Ability to work well within a team as well as on own

about 5 years ago

Technical Support PT. Jembatan Citra Nusantara Semarang (Jawa Tengah)

Bertanggung jawab melakukan konfigurasi dan monitoring jaringan

about 5 years ago

Technical Support PT. Jembatan Citra Nusantara Yogyakarta (Yogyakarta)

Bertanggung jawab melakukan konfigurasi dan monitoring jaringan

about 5 years ago