998 Established in Hong Kong and positioned as Independent Multi-vendor service provider with China focus 1999 Became a member of Hong Kong based, Singapore listed company North22 Technology Services Group 2001 Integrated with IT services end-user business from Legend Expert Systems Limited in Hong Kong 2004 Privatized and became a wholly owned subsidiary of ServiceOne Global Holdings Limited “ SOG ” 2005 Provided China services through SOG wholly owned entities in Beijing, Shanghai & Guangzhou 2006 Provided China nationwide support through 30 SOG established service outlets across Mainland China, Hong Kong & Macao 2007 Acquired Getronics-HK businesses in Mainland China, Hong Kong & Macao and renamed as ServiceOne Getronics Limited 2009 Reorganized and completed the migration of Call Centre support service from Hong Kong to Guangzhou 2011 Collaborated with 52 SOG established operating entities across 44 major cities in China (including Hong Kong & Macao) 2012 Renamed as ServiceOne after Royal KPN* “KPN” fully divested Getronics global business (KPN remained as SOG minority shareholder) 2013 Enhanced end-user service coverage in Mainland China with collaboration with SOG established 63 operating entities across 45 cities 2017 Became a wholly owned subsidiary of SOG upon the acquisition of equity interest from KPN 2019 Completed the registration of entities in Taiwan, Seoul, Singapore and Sydney for Asia Pacific expansion 2021 Completed the registration of entity in Japan Tokyo for business expansion 2021 Became a member of Expert Systems Holdings Limited (HKEx Stock Code 8319) and a connected company of SOG 2022 Completed the registration of operating entity in Malaysia with additional Call Centre setup at Kuala Lumpur for continued business expansion