Customer Service KLA-Tencor Taipei (Northern Taiwan)

Customer Service Engineer for FaST product to service tsmc. To travel on-site service customer demand in time. (Be able to take rotational on-duty job) Flexible Overtime support when necessary. Be able to support tsmc customer strong/aggressive demanding. Be able to be flexible traveling to support cross-site with demand. Follow company designed operation KPI Emotional Control + Memory + Logically thinking ability

sekitar 2 tahun lalu

Customer Service Lembaga Amil Zakat YDSF Malang (Jawa Timur)

Pekerjaan Customer Service pada umumnya.

sekitar 2 tahun lalu

Customer Relations Executive Yeap Transport Pte. Ltd. Singapore (Singapore)

o deliver exceptionally high standard of customer service to prospects and existing clients Engage customers actively by identifying their needs and making relevant recommendations Manage customers feedback/complaints/enquires in a timely manner, including investigations, service recovery and related data entry for reporting purposes Tabulation and analysis of data to determine the performance of customer relations Maintain and update client's profile and company particular in database and system Ensure compliance to prevailing SOPs for workplace safety, child safeguarding and related school and Company’s policy Work with school administrators to manage all pastoral management issues Coordinate and follow up on daily operational contingencies effectively

sekitar 2 tahun lalu

Customer Service DHL Express (Malaysia) Sdn Bhd Kuala Lumpur (Kuala Lumpur)

Provide excellent customer service experience through providing accurate information e.g. accurate transit time and demonstrating the “Can Do” ATTITUDE by going the extra mile for the customers Provide Value added services such as TDX and insurance in meeting customer ‘s need

sekitar 2 tahun lalu

Call Center Al Ghazi Contracting LLC Dubai (Dubai)

Manage large amounts of incoming phone calls. Build sustainable relationships and trust with customer accounts through open and interactive communication. Generate sales leads Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Take the extra mile to engage customers. Follow communication procedures, guidelines and policies.

sekitar 2 tahun lalu

Frontliner Madinah Flash Jakarta (Jakarta)

sekitar 2 tahun lalu

Customer Service Supervisor Al-Futtaim Dubai (Dubai)

Strong Customer relations and team building skills Excellent Communication, problem solving and analytical skills Planning and organizing skills

sekitar 3 tahun lalu

Customer Service Executive Brecks Group Dubai (Dubai)

Communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about products, pricing, and availability. Work with internal departments to meet customer’s needs. Data entry in various platforms.

sekitar 3 tahun lalu

Customer Service KLA-Tencor Taipei (Northern Taiwan)

• Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

sekitar 3 tahun lalu

Customer Service DHL Taipei (Northern Taiwan)

To ensure effective and accurate invoicing. To ensure special billing requests by customers are met, e.g. costing, shipper reference, etc. To retrieve invoices and/or airway bills on request and send to customers. To retrieve invoices and/or airway bills on request and send to overseas stations

sekitar 3 tahun lalu