DESKRIPSI PEKERJAAN
Collections Support
Follow up on outstanding invoices and overdue accounts via phone and email.
Maintain accurate records of collection activities and customer communications.
Coordinate with customers regarding payment arrangements and account inquiries.
Assist in monitoring accounts receivable aging reports.
Billing Administration
Generate, review, and distribute invoices accurately and on time.
Assist with billing reconciliations and payment tracking.
Investigate and resolve billing discrepancies.
Maintain organized billing records and documentation.
Customer Service
Respond to customer inquiries via phone, email, and other communication channels.
Address customer concerns and escalate issues when necessary.
Provide timely updates regarding orders, invoices, payments, and account-related matters.
Deliver professional and courteous customer support.
Administrative Support
Perform data entry and maintain company databases and records.
Prepare reports, spreadsheets, and documentation as required.
Manage email correspondence and administrative workflows.
Assist with other operational and administrative duties as assigned.
REQUIREMENT
At least 2 years of experience in administrative support, customer service, billing, collections, or a related role.
Excellent verbal and written English communication skills.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office Suite, Google Workspace, and CRM systems.
Ability to multitask and manage priorities effectively.
Experience with invoicing, accounts receivable, or collections is preferred.
Ability to work independently in a remote environment.
Preferred Qualifications
Experience supporting U.S.-based businesses.
Background in customer service, accounts receivable, or finance administration.
Familiarity with accounting, billing, or CRM software.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
