DESKRIPSI PEKERJAAN
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service requests related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involved in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meets requirement. Propose and implement action plans when required.
Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
REQUIREMENT
Minimum NITEC in IT relevant discipline
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of operating systems, software applications, and remote connection systems
Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines.
IT Certificate provided subject to the eligibility check
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
