Lead Generation & Acquisition: Identifying and pursuing new B2B business opportunities in international markets to expand the company’s global footprint. Strategic Market Research: Conducting overseas market research and competitor analysis to provide actionable insights for the Head of Marketing’s strategic decisions. Team Supervision: Overseeing the daily activities of the export marketing team to ensure all operational targets and deadlines are strictly met. End-to-End Order Monitoring: Monitoring the complete customer order cycle—from the initial inquiry and production phase to final delivery at the destination port. Inter-departmental Coordination: Collaborating intensively with the Production, Logistics, and Finance departments to ensure seamless fulfillment of export orders. CRM Mastery & Data Integrity: Taking full ownership of customer data management within the CRM system, ensuring all interactions and leads are recorded with high accuracy. Key Account Maintenance: Cultivating and maintaining strong professional relationships with existing international clients to ensure long-term business retention. Export Documentation Oversight: Ensuring all export documentation, Incoterms compliance, and international trade regulations are handled with absolute precision. High-Level Negotiation: Leading professional negotiations regarding contracts, pricing, and payment terms with potential international partners. Performance Reporting: Compiling comprehensive weekly and monthly reports on marketing activities, sales status, and emerging global market trends. Global Brand Representation: Representing the company at international trade shows, conferences, and overseas business visits to enhance brand visibility. Lead Follow-up: Ensuring rapid and effective follow-ups on all incoming inquiries or requests from prospective international buyers.

Surabaya