Call Center

(Staff)
PT. Taman Safari Indonesia
IDR 5,200,000 - 5,500,000
Jl. Gandaria Tengah III, No. 62A-C, Kec. Keb. Baru, Jakarta Selatan
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Answer incoming calls regarding ticketing, opening hours, events, and facilities. Respond to inquiries via email and social media in a timely and professional manner. Assist with reservations, online ticket purchases, and group bookings. Handle visitor complaints or issues calmly and offer appropriate solutions. Follow up with visitors after complaints or special incidents to ensure resolution and satisfaction Provide updated information on promotions, offers, and operational changes. Record and report frequent visitor concerns to relevant departments. Collaborate with on-site teams, ticketing, and customer experience staff to ensure smooth service.
REQUIREMENT

Education: D3 major in: Communications, Hotelier, Tourism Experience: at least 1 years in customer service role, call center, theme park experience is priority Strong verbal and written communication skills; polite, clear, and patient. Computer literate; able to use CRM and call center systems or willing to learn. Willing to work in shifts, including weekends and public holidays. Able to stay calm under pressure and handle urgent or emergency situations professionally.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://tamansafari.com/

250-500

Formal

Indonesian

Hiburan

62217208880

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Gandaria Tengah III, No. 62A-C, Kec. Keb. Baru, Jakarta Selatan