Ruko Paramount Center II Blok B/8, Jl. CBD Gading Serpong, Tangerang 15810 - Indonesia
Tangerang - Banten - Indonesia
Tangerang - Banten - Indonesia
DESKRIPSI PEKERJAAN
● Courteously provide answers and solutions for any given technical or non-technical issues related to ESB’s products via messaging channel or phone call.
● Pro-actively follow up open tickets to ensure client’s satisfaction.
● Handling the ticketing system and tracking each issue for closure.
● Managing and coordinating team schedules to provide better coverage of support.
● Making sure the quality of service of the team is aligned with ESB's standard of service.
● Enhancing team, including but not limited to: knowledge, and teamwork.
● Provide day to day reporting to managers and
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
LOKASI KERJA
Alamat
Semarang
GAMBARAN PERUSAHAAN
Komputer/TI
622155680803
monday - friday
-