IT Support Team Leader

(Supervisor / Coordinator)
Travelio (PT. Horizon Internusa Persada)
Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Lead and coordinate the daily activities of the IT support team. Handle user account system management. Monitoring, maintenance and repair IT assets. Serve as an escalation point for complex technical issues Monitoring stock of IT assets. Do procurement of IT goods. Ensure timely resolution of user requests and incidents. Maintain accurate documentation of support processes Setup office network environtment & configuration.
REQUIREMENT

Bachelor’s degree in Information Technology or related field. Proven experience in IT support or help desk roles. Previous supervisory or team lead experience. Strong technical troubleshooting and problem-solving skills. Excellent communication and interpersonal abilities. Experience with ticketing and remote support systems. Ability to manage multiple tasks and priorities. Strong organizational and documentation skills. Customer-focused mindset. Ability to work under pressure and meet deadlines. Willing to be full Work From Office (WFO) in Haji Nawi, South Jakarta.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Jakarta Selatan

GAMBARAN PERUSAHAAN

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https://www.travelio.com/

Properti

622139524523

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140