Customer Service Leader (Yogyakarta)

(Supervisor / Coordinator)
Travelio (PT. Horizon Internusa Persada)
Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Monitoring daily task team Managing staff performance, including conducting perfomance evaluations and providing feedback and coaching Monitoring daily customer service activity and identify opportunities for improvement and resolve problems in customer service Provide reporting and analytical information ( Especially Case ) to Manager
REQUIREMENT

Minimum Bachelor Degree ( S1) from any major Minimum 1 year experience as Laader Team Customer Service Familiar with Customer Service KPI Excellent communication skills in both written and spoken Familiar with call center software and analytics tools Willing to work in shifting time and public holiday Fluent in English and Zendesk System is plus point Able to handle large team (more than 10 member) Able to supervise & monitoring different task Problem solving and team player Placement in Yogyakarta

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

-

https://www.travelio.com/

Properti

622139524523

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140