IT Infrastructure Specialist

(Staff)
PT. Nomura Research Institute Indonesia
Sahid Sudirman Center Level 11 Unit F Jl. Jend. Sudirman Kav.86 Jakarta 10220 Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide expertise on cloud-based collaboration tools (e.g., Microsoft 365, Slack, Google Workspace) and assist in their adoption. Plan, implement, and manage IT infrastructure improvements and upgrades, ensuring scalability and performance. Analyze and resolve IT infrastructure issues to ensure uninterrupted business operations. Manage Microsoft 365 Admin Center, including user management, configurations, and security settings. Able to assist in administering and troubleshooting public cloud services (AWS, Azure, GCP) and ensure integration with on-premise solutions. Coordinate the installation and configuration of hardware, software, and networking components (routers, switches, firewalls, etc.). Provide help desk support, managing and resolving tickets in a timely and professional manner, with a focus on root-cause analysis and solution implementation. Collaborate with cross-functional teams to assess technology needs and implement effective solutions aligned with business objectives. Maintain security protocols for network management and infrastructure, including Ubiquiti/MikroTik and OR Cisco/Palo Alto firewalls and VPNs.
REQUIREMENT

Proven experience in IT Infrastructure Management or IT Support, with a focus on troubleshooting, configuration, and system optimization. Proven experience with strong proficiency, Minimum 2 years in Microsoft 365 Admin Center, AWS, Azure, or GCP management, with experience in hybrid cloud environments. In-depth experience in Windows Client, MacOS, Android, IOS, IpadOS, AzureAD, Microsoft Account, and Apple ID. Familiarity with remote desktop applications, help desk software, and managing remote work environments. Familiarity of network management, including Cisco/Palo Alto/Ubiquiti/MikroTik firewall configuration, network security protocols, and VPN setup. Experience with server management (Windows, Linux). Proactive problem-solving skills with an ability to anticipate IT infrastructure needs and recommend improvements. Excellent communication and interpersonal skills to work across teams and support users effectively. Strong attention to detail and ability to maintain a high level of service. Required language(s): English.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.nri.co.id/

100-250

Casual(T-shirt)

Indonesian

Konsultan

62212523212

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Sahid Sudirman Center Level 11 Unit F Jl. Jend. Sudirman Kav.86 Jakarta 10220 Indonesia