Customer Service

(Staff)
Sahid Sudirman Center, 27th Floor Jl. Jendral Sudirman Kav 86 Centre Jakarta, 10220, Indonesia
Jakarta Pusat - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Professionally handle the incoming requests from customer and ensure that the customer complaints are resolved both promptly and thoroughly. Provide quality service Record all product that need to be serviced and inform customer once it done Update status daily service report Coordinate with vendors in relation with product repair Handle issues in the best interest of both company and customer Responsible for generating report as related to customer service daily activities Prepare & managing reports subject to free spare part/free product as well as guarantee and claim Maintaining spare part stock Stock & grouping spare part Willing to work six days in a week & one day off in a week.
REQUIREMENT

Min. Diploma degree at any field Excellent in English, both written and verbal. Proficient in Excel Customer oriented Good planning and organizing capability and work on priority and systematic approach Sensitive to timeline and deliverables

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://www.samsonite.co.id/en/

20-50

Formal

Indonesian

Ritel

622180648080

-

FOTO PERUSAHAAN

Lokasi Perusahaan Sahid Sudirman Center, 27th Floor Jl. Jendral Sudirman Kav 86 Centre Jakarta, 10220, Indonesia