Customer Service

(Staff)
PT. Aldmic Indonesia
IDR 3,200,000 - 3,500,000
Plaza kedoya elok DD 64, Jalan Panjang, Kedoya Selatan, Kebon Jeruk Kedoya Selatan Kebon Jeruk R Kedoya Selatan South Kedoya, Kebon Jeruk, West Jakarta City, Jakarta 11520
Jakarta Barat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Handle all reservation inquiries via phone, WhatsApp, email, and social media Personalize each booking (e.g., guest names on menus, dietary requirements, occasion notes) Coordinate seating preferences, special requests, and private bookings Confirm and follow up with guests regarding allergies, menu selection, and timing Maintain accurate daily reservation logs and seating plans Communicate effectively with kitchen and front-of-house teams Manage VIP guest experiences with utmost discretion and service excellence Handle changes, cancellations, and last-minute adjustments with grace Provide after-service follow-ups when needed (e.g., thank-you messages, feedback collection)
REQUIREMENT

Minimum 1–3 years of experience in hospitality, fine dining, or luxury customer service Exceptional verbal and written communication in English and Bahasa Indonesia Strong attention to detail and ability to multitask under pressure Familiarity with digital reservation tools (e.g., Google Calendar, Excel, WhatsApp Business) Passion for guest experience and hospitality excellence Friendly, courteous, and professional demeanor at all times Willing to work evenings, weekends, and public holidays as required Minimum 1–3 years of experience in hospitality, fine dining, or luxury customer service Exceptional verbal and written communication in English and Bahasa Indonesia Strong attention to detail and ability to multitask under pressure Familiarity with digital reservation tools (e.g., Google Calendar, Excel, WhatsApp Business) Passion for guest experience and hospitality excellence Friendly, courteous, and professional demeanor at all times Willing to work evenings, weekends, and public holidays as required Strong interpersonal skills and a proactive mindset

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://www.aldmic.com/

20-50

Casual(T-shirt)

Indonesian

Ritel

0215814440

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Plaza kedoya elok DD 64, Jalan Panjang, Kedoya Selatan, Kebon Jeruk Kedoya Selatan Kebon Jeruk R Kedoya Selatan South Kedoya, Kebon Jeruk, West Jakarta City, Jakarta 11520