DESKRIPSI PEKERJAAN
Support HR-related inquiries received from employees via email.
Manage the inquiries using available system and this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
P-file Primary Source Verification (PSV) reports within stipulated timeline.
Create and maintain HR-related frequently asked questions (FAQs) on the intranet and the HR chatbot.
Keep the HR Support Centre knowledge database updated.
Prepare regular and ad-hoc reports for management analysis.
Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
Any other duties deemed reasonable and necessary by the business.
REQUIREMENT
Minimum Diploma in Human Resource or Business-related discipline
Able to manage high-volume activities and handle data confidentiality
Able to work under tight timeline and respond to changing priorities
IT savvy and comfortable with the use of Microsoft Excel to handle large amount of data
Organized, meticulous and proactive
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
