DESKRIPSI PEKERJAAN
Provide timely and effective resolution of desktop support requests and incidents.
Perform troubleshooting for client platform related problems.
Provide timely status updates to relevant parties.
Serve as the point of contact for escalated technical issues and complex problem resolution.
Maintain desktop SOPs and documentation.
Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
Adhere to Service Level Agreement
Provide L1 to L2 Desktop Support to end users
REQUIREMENT
Minimally Nitec in Information Technology or similar fields
Must be okay to do training at bedok first
Must be CompTia A+ Certified or be certified within the 1st 3 months of work
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
