Customer Service Quality Supervisor

(Supervisor / Coordinator)
PT JACCS Mitra Pinasthika Mustika Finance Indonesia
Gedung Lippo Kuningan, Lantai 25, Jl. H. R. Rasuna Said kav b-12, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Responsible for ensuring the implementation of Company service standards & preparing work unit strategies to support the achievement of Company targets, as well as ensuring company compliance with Consumer Protection is carried out well.
REQUIREMENT

Candidate must possess at least a Bachelor's Degree from reputable university Minimum 5 years experience in Customer Sevice role and minimum 3 years in Supervisory level, preferably in Banking / Multi-Finance company Have knowledge of Contact center management, Consumer engagement techniques, Customer relationship management, Marketing strategy Understanding OJK regulations is a must Good interpersonal skill, communication skill, and negotiation skill Have a good individual attitude, can work individual or team Good analytical thinking, high accuracy, and detailed oriented Able to join immediately

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Jakarta Selatan

GAMBARAN PERUSAHAAN

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https://www.jaccs-mpmfinance.com/

Keuangan/Bank

02129710100

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FOTO PERUSAHAAN

Lokasi Perusahaan Gedung Lippo Kuningan, Lantai 25, Jl. H. R. Rasuna Said kav b-12, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940