Call Center English

CUSTOMER SERVICE (Staff)
PT. Rajawali Berdikari Indonesia
IDR 5,500,000 - 6,000,000
The Great Saladin Square Blok C10, Jl. Margonda Raya No.39, Depok, Pancoran MAS, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16431
Depok - Jawa Barat - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

- Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP) - Provide the appropriate solutions for Customers' cases related to Request & Complain for Domestic Flight within the agreed SLA - Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI) - Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders - Always comply with the latest SOP, Working Instructions, Company guidelines - Actively involve in team's activity based on availability - Handles English/Indonesian-speaking customer
REQUIREMENT

- Minimum Formal Education Level: D3/S1 from any discipline. - Hospitality Vocational School graduates are welcome to apply - Preferably has at least 1 year of experience in Flight/Travel Industry - Preferably have active English skills (speaking / writing) - Maximum Age 30 - Familiar With Travel agency - Familiar with salesforce - Have good logical analysis and critical thinking skills - Empathy and good communication. - Process-oriented - Ready for working under pressure. - Ready for working Shift. - Good writing and speaking skills.

DETAIL LOWONGAN
  • Umur Max 30th
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

http://radikari.com/

250-500

Casual(T-shirt)

Indonesian

Manajemen Sumber Daya Manusia

02139700199

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan The Great Saladin Square Blok C10, Jl. Margonda Raya No.39, Depok, Pancoran MAS, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16431