Customer Service Experience

CUSTOMER SERVICE (Staff)
PT. Teleperformance Indonesia
IDR 2,500,000 - 3,500,000
Menara Jamsostek, Jl. Jend. Gatot Subroto No.38, RT.6/RW.1, Kuningan Bar., Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Communicate with customers, email, live chat and call (inbound/outbound). Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer's needs. Data entry in various platforms collaborate on projects to improve support tools and processes. Responsibilities: - Converting customers into passionate evangelists - Communicate with customers, email and live chat - Provide knowledgeable answers to questions about product, pricing and availability. - Work with internal departments to meet customer's needs. - Data entry in various platforms collaborate on projects to improve support tools and processes.
REQUIREMENT

- Minimum D3 / S1 any major - Minimum GPA 2.75 - Have a min of 1 years of work experience in BPO clients for CS or - Preferred experience in B2B or Financial Services - Fluent in English both of Written and Reading (min. B1 Intermediate - B2 Upper Intermediate is a MUST) - Communicative. - Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday. - Willing to place in YOGYAKARTA. - Candidates can work immediately if they pass the client interview. Preferred Requirements: Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment) Compliance operations experience is preferred. Strong analytical and research skills Knowledge Ability to work in a fast and evolving environment with detail-oriented focus. Experience in Microsoft Office Suite is preferred. Preferably to have a typing speed of at least 40 words per minute.

DETAIL LOWONGAN
  • Umur -
  • Min GPA 2.75
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

-

http://www.teleperformance.com/

250-500

Formal

Indonesian

Telekomunikasi

622125508111

monday - friday

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FOTO PERUSAHAAN

Lokasi Perusahaan Menara Jamsostek, Jl. Jend. Gatot Subroto No.38, RT.6/RW.1, Kuningan Bar., Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710